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Retrieve all closing notes associated with a user.
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Append Assistant Message to AI Agent Messages
Whenever an AI response is generated outside the AI agent, they do not automatically get stored in the AI agent’s message history. To address this, a new action has been added under the Bot User API section, allowing developers to manually insert these responses into the AI message history. Use the new Append Assistant Message to AI Agent Messages action to add it to the relevant chat history.
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Note: This action will store messages in the live mode, not in the testing. |
Here you can see how it looks as an example:
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