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UChat offers white-label options so that you can connect with your custom domain, and sell chatbot to your customer under your own brand and domain.
With these settings, you will be able to set up your custom domain, and customize the links on your workspace, hide the UChat branded docs & video, send up your email provider to send a welcome email, and receive slack notification of important events in your custom domain.
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We will go through all these features one by one.
Check the below video for a quick overview:
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Also you can check our free playlist on Youtube here: https://www.youtube.com/playlist?list=PLYV-IhQ_GwTO8LbTR51nV7tK2-VDjeUZO
Set up basic information
Let’s start setting up your partner plan by filling out the title, logo, description & Favicon.
You can set up your own logo, favicon, title & description here, and it will change for all workspaces under your custom domain.
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One thing you need to know, if you leave these links empty, it will use the default UChat link.
Check the below video for more detail:
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In your main workspace, once you set up your email integration in SMTP profile, Gmail or Sendgrid are not supported. You can find the email integration in the Integrations in your main workspace.
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After you set up your email integration, you can select this email integration from the dropdown list below:
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In order to receive slack notifications, you need to first create incoming webhooks for Slack. Here are the detailed tutorials on how to do that:
https://slack.com/intl/en-au/help/articles/115005265063-Incoming-webhooks-for-Slack
You can set up slack to receive notifications about Workspace created, Workspace deleted, Plan subscribed, or Plan unsubscribed.
First, you need to go to integrations, and then go to Slack, and add a new incoming webhook.
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After you set up your slack integration, you can select your slack integration, and then you will be able to receive these event notifications.
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Please note that the plan subscribed & plan unsubscribed is only for our agency plan. Partners will have their webhook URL to receive more events.
More details & trainings can be found below: https://www.uchat.com.au/partner-api#/Partner%20Management/partnerSetWebhook
Check the video below for more details:
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