...
Now, you can go to your JivoChat app and log in, then go to manage → Extension→ Integration
...
In this menu, you will be able to add a picture of your bot, name and other data. Do not forget to paste your token from UChat here. Just click “save” and now the bot will be linked to Jivo.
...
after you paste your token in the above screenshot, you need to go back UChat to create a bot flow insider of UChat.
This is very simple, just go to “create bot”. You will be sent to this page, you can select a template or start a new one. Click on start black flow, for example:
...
Type a name for your template and description if needed and click on “Create Bot”
...
Here you will see your flow, you can edit it, add questions, intents, actions, integrations and so on
How to transfer the conversation to the agent in JivoChat
In order to transfer the conversation to an agent you will need to set up an action → Talk to human/pause automation:
...