...
With this setting, you can capture essential data before the chat even starts and save this to any system or custom user field available.
...
| Note |
|---|
Please note Pre Chat Form don’t works with embed & full page mode. You need to use floating or pop up style. |
...
First of all you will have the form Header where you can state the purpose of this form. After you will be able to insert a field form by pressing the button + Add Field.
...