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Once pressed you will be able to select any of the flows you have created beforehand;

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Skip the conversation button

In the web chat, you can set up and then skip the need to click the button to initiate the conversation.

In order to do that, you need:

  • make sure you don’t select other channels in the web chat widget.

  • make sure the default start flow is connected.

You can find your connected channel settings here:

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Also make sure the start flow is connected to any of your flow.

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After you have made the changes, make sure you apply the changes, and then install the code, and test on your website.

You shouldn’t need to click the button to initiate the conversation now.

Settings

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=r54pZmJG7t4
height315px

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