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Every single request is saved in Logs. Click on a record to see the received JSON data.

Inbound Webhook Limitation

By default, inbound webhook request limits is 500 request per 24 hours. You can see the limits from the screenshot below:

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If you have exceed the limits, you do have the option to upgrade to more request per day, here is a list of the option you have:

  • 500/day - Included   ~~   15K requests/per month

  • 1000/day - $20 per month   ~~   30K requests/per month

  • 2000/day - $40 per month   ~~   60K requests/per month

  • 3000/day - $60 per month   ~~   90K requests/per month

  • 4000/day - $80 per month   ~~   120K requests/per month

  • 5000/day - $100 per month   ~~   150K requests/per month

  • 10000/day - $200 per month   ~~   300K requests/per month

You can subscribe from the link below:

https://buy.stripe.com/00g9BJ6GLcLugvKbIV

The link is $20 per month per unit, If you need 1000 request per day, just select the quantity 1;

If you need 2000 request per day, just select the quantity 2, etc

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After the payment, you need to provide your payment receipt and your flowNS to UChat support email at ticket@uchat.com.au

Here is how you can find your flowNS,

Go to “All bots” in UChat dashboard, and then find the bot you want to increase the inbound webhook request limits, and then click the dropdown, you will find the flowNS.

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How to debug inbound webhook max request error

First of all, if you are not receiving the data in the inbound webhook, or you can’t find the data in the logs, it’s highly possible that you reached the max daily request limits.

Here is how you can test it.

You can send the request to the inbound webhook from Postman or UChat external request, and then you can find the below information in the header:

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As you can see, there is rate-limit-remaining, if it’s 0, that means you already reached the rate limits, you should upgrade for more limits.

Demo: Booking Confirmation

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