How can I reply to clients on my mobile phone?
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You can download our mobile apps here:
Download android app here:
https://play.google.com/store/apps/details?id=com.uchat.application
Download iOS app here:
https://apps.apple.com/us/app/uchat-live-chat/id1622962059
Can I use my current mobile WhatsApp number in the WhatsApp cloud API?
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You can refer to the link below to delete the phone number from your business account.
https://developers.facebook.com/docs/whatsapp/phone-numbers#delete-phone-number-from-a-business-account
I am using 360Dialog currently, do I need to switch to Cloud API?
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Currently, you can only connect a business account to one of UChat workspaces. If you need to switch to a different workspace, you need to disconnect and reconnect again to the new workspace.
The “#131008 parameter invalid” error keeps occurring, what to do?
If all other CUFs are filled properly and you are still facing a parameter invalid issue, then please make sure that the phone number of the user is properly formatted. Wrong formats (number without country code, number with local code etc) usually results in an invalid parameter issue.