Page Comparison

Trigger Type

Description

Notes

This Trigger is used when a new bot user enters the bot.

This will not work when a user is created manually.

This trigger happens when a Bot_User has subscribed to the bot.

This trigger happens when a Bot_User has unsubscribed to the bot.

This trigger happens when a Bot_User has Opted-in for Email either manually or by flow

This trigger happens when a Bot_User has Opted-out for Email either manually or by flow

This trigger happens when a Bot_User has Opted-in for SMS either manually or by flow

This trigger happens when a Bot_User has Opted-out for SMS either manually or by flow

This trigger happens when a Bot_User conversation is moved to the Open folder in livechat

This trigger happens when a Bot_user conversation is moved to the Pending folder in livechat

This trigger conversation is moved to the Done folder in livechat

This trigger conversation is moved to the Invalid folder in livechat

This triggers when Bot_user is assigned to the Agent either manually or by flow

This triggers when a certain specified userfield value is changed for a bot user

This triggers when Tag added to Bot_user

This triggers when Tag applied to Bot_user is removed.

This triggers when Bot_user is subscribed to sequence.

This triggers a sub-flow, when Bot_user is unsubscribed from sequence.

This trigger is used when you want to trigger a subflow based on time after or before an event has to occur.

You can only use dateTime CUFs in this trigger.

This triggers when Bot_user has paid for the Order

This triggers a sub-flow, when status of an order is changed to Ordered

This triggers a sub-flow, when status of an order is changed to Processing

This triggers a sub-flow, when status of an order is changed to Shipped

This triggers a sub-flow, when status of an order is changed to Completed

This triggers a sub-flow, when status of an order is changed to Cancelled

This triggers a sub-flow, when status of an order is changed to Refunded

This triggers a sub-flow, when an order is places using whatsapp catalogue

This triggers when a product enquiry is asked using whatsapp catalogue

This triggers when a bot user is created via whatsapp ad referral

This triggers when a bot user is created via facebook ad referral

This triggers when a lead is generated through Facebook Ads referral

This triggers when Bot_user payment is success when using native Stripe payment gateway

This triggers when Bot_user payment has failed when using native Stripe payment gateway

This triggers a subflow, when the bot receives a inbound webhook from CRM V2. You can specify the webhook within the trigger

Only works if GHL/CRM is connected.

This triggers a subflow, when the bot receives a native trigger from Shopify

You can specify the event such as order creation, abandoned cart etc

This triggers a subflow,  when the bot receives a native trigger from Woocommerce

You can specify the event such as order creation, abandoned cart etc

This triggers a subflow, when the Guest Bot_user ends his conversation.

This is helpful for webchat channel for deleting guest users

This triggers a subflow, when a Bot_user books a Calendly Appointment

This triggers a subflow, when a Bot_user reshedules a Calendly Appointment

This triggers a subflow, when a Bot_user Cancels a Calendly Appointment

This triggers a subflow when someone mentions the user in a story on Instagram

This triggers a subflow when someone replies to user’s story

This triggers a subflow, when someone shares the post of the user