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Step 2: Create or Select a Meta Business Manager account

You can either select an existing Meta Business Manager account on which you have administrator permissions or create a new Meta Business Manager account. To create a new account, you will need to prepare the following information:

  • Legal business name

  • Business phone number

  • Business website

  • Business email address

  • Country

  • Corporate address

  • City

  • State/province/region

image-20240323-022113.png

Please note that the new created meta business manager will be “unverified”, you will be recommended to verify your meta business manager as soon as possible. You can follow the instruction here.

Step 3: Create WhatsApp Business Profile

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  1. Enter the phone number that you want to use as your WhatsApp business number. Please note this phone number can’t use any WhatsApp services.

  2. Choose one of the following verification methods:

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you will be redirect to the screen below, and click “finish” button, you will be redirect back to UChat platform.

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Step 5: Complete registration your number

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Now, if you go back to UChat, and click the “settings” as per the screenshot below, and click “Register number”, and register your number:

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And once your complete the registration, and then you will see your phone number status is “Connected” now.

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  • Connected: Sender functions normally.

  • Flagged: This status occurs when the sender quality rating reaches a low (red) state. During this state, you cannot upgrade the messaging limit tier. If the quality rating improves to either a medium or high state within 7 days from the day the sender status was moved to Flagged, the status changes to Connected. If the quality rating does not improve, the sender status returns to Connected, but the messaging limit decreases to the next lower tier. The lowest tier for verified businesses is Tier 1.

  • Restricted: This status occurs when the sender reaches the messaging limit. During the Restricted phase, you cannot send any outbound (notification) messages until the 24-hour window is reset. You can only respond to messages that end users initiate.

  • Pending: You can click “registrate numbers” to connect your phone numbers.

Add a phone number to a WABA

Currently, each Verified Meta Business Manager can have up to 20 phone numbers, regardless of the number of WABAs.

If you would like to add a new number, please add it through the embedded signup process.

Change display name

Each phone number has its display name, and this name should be related to your company name or brand name. The display name will be reviewed by Meta. You can go to Meta to change the name.

Delete phone number from a WABA

For complete removal, please follow the steps below:

  1. In the Business Manager, go to your Business Settings page.

  2. Go to Settings > Business Settings > WhatsApp Accounts > WhatsApp Manager > Phone Numbers.

  3. From the WhatsApp Manager, find the phone number that you wish to delete. Click on the trash icon under Delete in the upper right.

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Note
  • Only a business admin for the WhatsApp Business Account can delete a phone number.

  • A number can not be deleted if the business has sent paid messages within the last 30 days using that number.

  • Once a number has been deleted from the WhatsApp Business Platform, it can be used again in the WhatsApp app, or may be registered again in the WhatsApp Business Platform. Note that different rules apply to deleted phones that had been banned by the WhatsApp Business Platform.

Message Templates

This link will redirect you to the WhatsApp template section in WhatsApp manager, and you can create & submit template directly in WhatsApp manager, and once the template is approved, you can go to UChat to sync the template back to UChat.

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