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GA4 Account with Website added as a data stream
GTM account with a website added
Web widget already live on a website
Integrating Google Tag Manager With UChat
In order to integrate your Google tag manager we first have to connect your website with Google Analytics 4
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It is assumed that you have already connected your Google Tag Manager with your Google Analytics 4 Account
Using Google Tag Manager In UChat
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Currently only webchat channel is supported |
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This will enable you to receive the tag you created in your GA4 and you can keep track of this event as well.
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Sending Custom Events To Google Tag Manager
You can send custom events to GTM by using bot automation flows inside the omnichannel.
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Once the event is made, you can now use it in a flow and the tag will be fired whenever you will reach the desired point in your flow.
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Video Tutorial For Google Tag Manager Integration
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