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This action allows your bot to send notification through various channels, including
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It's all in the "Notification" of your Action step.
Email Notification
To send an email notification, you will need to setup your email integration first. Check how to setup email integration?
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Put the sender's address at "Email Profile" and the receiver's address at "To Email".
Slack Notification
Similarly, to send a slack notification, you will need to setup your slack integration first. Check how to setup slack ingegration?
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In the pop-up window,
choose a Webhook
choose a default channel or name another one
pick a message type, add as many as needed
for example, "Section" type, put your message at area 4 and add photo or field value if needed
use the "Test" button to send the message for test and adjust accordingly
once finished, click "Save".
SMS Notification
Setup a sender number before you make a SMS notification. Check how to add phone number?
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Choose a sender and receiver, put message and here you go!
Make Phone Call
Same as SMS notification, a phone number is needed to make a phone call. Check how to add phone number?
Moreover, you must make a voice flow connected to this phone number otherwise your voice bot don't know what to say.
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Ref Payload
Ref payload is used to passing on a message to the voice bot.
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