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Check Ecommerce for how to setup and use built-in ecommerce system.

Facebook Channels

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Send Message

Facebook allows the bot to send texts with 3 buttons and 10 quick replies at most.

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Try to add some buttons, quick replies and test it. You will see their differences.

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Telegram flow is our newly added flow type. It is similar to Facebook flow except for some exclusive features with Facebook. Please check Facebook flow for guidance for now. Text tutorial about Telegram flow will be updated shortly.

WeChat Channel

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Send Message

WeChat allows the bot to send texts with 10 buttons at most. Message type with WeChat:

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You can also send mini-programs that associates with your official account.

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WhatsApp Channel

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Send Message

Message types with WhatsApp:

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Button in WhatsApp is a bit different from that in Facebook. A button in Facebook can be pressed for multiple times while in WhatsApp, only once.

SMS Channel

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Send Message

SMS bot can send only text and image.

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Voice

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Channel

Send Message

Send Text / Audio

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You can have the bot read out the text with a specified language or record your own audio and upload it.

In the voice channel, you can also provide a audio url directly in the send message node.

You need to make sure the audio url is publicly accessible, it should start with https, and end with .mp3

You can also use the same audio url directly in the question node.

Info

Note - For voice bot, you can set a default language at the Green Start Point or set it separately for each send message/question step.

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