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Basic concept of Question Step

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Set Quick Answers

Quick answers are convenient for users to click rather than typing. When you set quick answer:

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Similarly, "No Input" helps you redirect the flow when user input expires. By default, a question expires in 1 hour. Make it shorter if needed.

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Different type of question types

Rich Media

Ask for Image / Audio / Video / File / Record

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Note

you will need text variables to save the URL links of these 5 types of answers

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  • only these 11 characters are allowed: 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, +.

  • "+" sign is only allowed in the front of the phone

  • more than 6 characters

Ask for Email

The basic validation for email is:

  • the value need to have @

  • the value need to have .

Ask for Location

This is the unique question format for WhatsApp channel. Currently it’s only support on-premise WhatsApp numbers.

Once this is triggered, WhatsApp will request access to the user’s current location, and if the user shared the current location, the latitude & longitude will save into the user custom field you have defined.

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Voice Channel

Question Step in Voice Bot

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