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The workspace will need to be under your partner domain, otherwise we can’t convert them into sandbox workspace. |
Video Tutorial
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Template URL can’t be opened - 404 error
If there is any issue said the template generate can’t be open or installed, and it is showing 404 error, if you check the template url. it is in the format like below
https://.portal.uchat.com.au/ijkkdllklkdlk239988
Issue like this is because the subdomain or custom domain isn’t set up in the white label settings.