UChat introduced mobile apps for android & iOS, in this help documentation, we will show you how to use the mobile app with UChat seamlessly.

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You can download the mobile app from the link below or search “UChat live chat” in AppStore, or search “UChat” in Google Play.

iOS download link: Apple App Store

Android download link: Google Play Store

Download the non-UChat Branded mobile app - UChat partner only.

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You can manually pause the automation right under the contact profile image.

Push notifications

If you set up the live chat to mobile apps. So every “pause automation” will stop the automation, and then the messages following the action will trigger the live chat to your mobile app.

As long as you don’t log out of your mobile app, you will receive a push notification about the live chat.

After you click on the notification, it will take you to the conversation right away.

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You can easily switch on/off the push notifications.

Also, you can go to the settings to manage your push notification settings.

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Also, we have built an action in the flow builder, you can trigger push notification to the mobile app or to the 3rd party live chat agent you are using.

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You will find this action in the action - Notifications.

Please note, that this will send a push notifications to the live chat solution you chose under the live chat settings.

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If you select the mobile app, it will send the push notification to the mobile app, if you select the intercom, then it will send the push notification to the intercom.

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