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You will have another separate tab, where you can check all the workspace registered under your custom domain.
14 days free trial workspaces
Please note, regular users can also sign up under your custom domain if your signup link is publicly available.
If you have set up your custom domain, your sign up link should be something like:
https://yourcuustomdomain.com/register
Every workspace will start 14 days free trial, access to all pro features, and no credit card required.
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Also, free workspace under your custom domain will not be charged.
There isn't a limitation on how many workspaces you can create under your custom domain.
Manage your workspace
In the workspace tab, you can see all the workspaces under your custom domain, including free workspace and paid workspaces.
You can filter them by Free workspace, or paid workspace.
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And also you can filter by the workspace name, workspace ID(which you can find your workspace ID in the workspace settings), and also owner email.
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Point 1: You will be able to see clearly, which plan the workspace is on. If no plan is shown, then the workspace is on the free plan. Also, you will be able to see the current billing period under the name of the plan.
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Point2: You will be able to see the limits of the bot users, members & bots the workspace currently has.
If there are any add-ons for the current workspace, you will see them in RED color below the regular plan.
As you can see in the above screenshot, the workspace ID 8284 has added an extra 1 member, so total of 6 members, added an extra 1 bot, so total 2 bots, added extra 10000 bot users, so total 11000 bot users.
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Auto Renew Setting
Point 3: You can switch the workspace on or off auto renew. If the auto renew is on, at the end of the billing date, we will automatically charge for this workspace.
UChat will deduce the amount automatically from your credits/wallet.
If the auto renew is off, then 3 days after the end of the billing cycle, the workspace will be downgraded to free plan. If the bot user is more than 200(free plan limits), extra bot users will be deleted.
As a partner, you can set up a webhook to listen to the “overdue” event, and then send automation reminders to yourself and customers as well.
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Detailed training on how to do this in the below section. |
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Change or Update Plan
Point 4: You can upgrade to paid plan or downgrade to free plan. If you click upgrade, you will see the screenshot below:
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It will show your own plan, you can customize up to 3 different plans for your customer under your custom domain.
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First of all, it will show what plan the current workspace is on, and then you can have the option to change plans or downgrade to a free plan.
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Add-on Options
Also you will be able to see the add on options below, you can add extra members, extra bots, extra bot users to the current workspace.
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$5 per month for every extra bot
$5 per month for every extra member
$5 per month for every extra 1,000 bot users
$30 per month for every extra 10,000 bot users
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$20 per month for Inbound Webhook - Per 1000 requests
$20 per month for OpenAI/External Request Timeout - Per 10 seconds
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If the workspace have purchased any add-ons, you should be able to see it directly in the workspace list page.
Audit Logs
We have added audit logs for the important actions in the customer’s workspace, like login, logout, delete, and added extra bot, etc.
You can check all the logs by click the button below.
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For the upgrade and extra add-on, UChat will deduct the credit from your wallet (Prepaid credit). |
Video Tutorial
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