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For example, if the user disabled “Template store”, but keep “My content - My Bot Templates”, and then even “My Content - My Bot Template” is enabled, but it will still affect the settings.

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Email still sending from UChat domain?!

If you find the email(welcome email, forgot password, invite team member) still sending to from UChat domain, don’t worry!

Make sure below 2 things:

  • You have set up SMTP profile in your main partner workspace, and it’s verified. Please click and save again, and it will re-validate the data.

  • Select the email SMTP in the “White label settings” → “White label settings”.

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If it’s not sending from your own domain, it must be one of the above two reasons.e