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Please note, regular users can also sign up under your custom domain if your signup link is publicly available.

If you have set up your custom domain, your sign up link should be something like:
https://yourcuustomdomain.com/register

Every workspace will start 14 days free trial, access to all pro features, and no credit card required.

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Also, free workspace under your custom domain will not be charged.

There isn't a limitation on how many workspaces you can create under your custom domain.

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In the workspace tab, you can see all the workspaces under your custom domain, including free workspace and paid workspaces.

You can filter them by Free workspace, or paid workspace.

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And also you can filter by the workspace name, workspace ID(which you can find your workspace ID in the workspace settings), and also owner email.

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  • Point 1: You will be able to see clearly, which plan the workspace is on. If no plan is shown, then the workspace is on the free plan. Also, you will be able to see the current billing period under the name of the plan.

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  • Point 3: You can switch the workspace on or off auto renew. If the auto renew is on, at the end of the billing date, we will automatically charge for this workspace.

    UChat will deduce the amount automatically from your credits/wallet.

    If the auto renew is off, then 3 days after the end of the billing cycle, the workspace will be downgraded to free plan. If the bot user is more than 200(free plan limits), extra bot users will NOT be deleted.

    You can also turn the auto renew on/off through Partner API. You can find more information about partner API in your partner settings.

    webhook URL1.jpg


    Enable auto renew API Call:
    https://www.uchat.com.au/partner-api#/Partner%20Management/partnerEnableAutoRenew

    Disable auto renew API Call:
    https://www.uchat.com.au/partner-api#/Partner%20Management/partnerDisableAutoRenew

    As a partner, you can set up a webhook to listen to the “overdue” event, and then send automation reminders to yourself and customers as well.

    overdue.jpg

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It will show your own plan, you can customize up to 3 different plans for your customer under your custom domain.

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First of all, it will show what plan the current workspace is on, and then you can have the option to change plans or downgrade to a free plan.

Add-on Options

Also you will be able to see the add on options below, you can add extra members, extra bots, extra bot users to the current workspace.

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Note

For the upgrade and extra add-on, UChat will deduct the credit from your wallet (Prepaid credit).

Points

If you have enabled the “credit billing for addons”, you can find the “Credit billing for Addons” in the partner settings.

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The addon credit billing is built for your clients to have their own wallet, and they will purchase the points/coins from you by the selling price you define.

And then your customer will use the points to purchase the addon such as extra bot, extra member, extra bot users.

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At the same time, partner will have the power to manually adjust the point, you can simply click on the points, and then you can add or remove points from the pop up window.

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Video Tutorial

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