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Issue like this is because the subdomain or custom domain isn’t set up in the white label settings.

One of the workspace don’t have My bot template in my content

Partner can customerize the feature that is available for the plans.

Sometimes the features is related to each other.

For example, if the user disabled “Template store”, but keep “My content - My Bot Templates”, and then even “My Content - My Bot Template” is enabled, but it will still affect the settings.

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