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Mobile apps are a great way to offer live chat support on the go! You can assign the conversation or talk to any of your customers right on the phone, or receive a push notification for the events that is happening in your chatbot.
UChat has launched a mobile app that allows all our partners to easily manage and reply to your customer on your phone.
By default, we offer a non-UChat branded app for our partner to use.
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With mobile app, you can:
Assign the conversation to yourself or team members, build your ticketing system. Seamless integrates right in the flow builder with the “assign team member” action.
Easy to pause/resume automation, easy to switch between inbox & done folder, so that you can always keep track of the tickets
Re-engaged with your customer: you can send template messages or SMS & email to reach customers that are out of the 24 hour window.
Easy manage contacts: You can get all the contacts from different social channels at one place, you can filter the contacts based on tags, custom fields or channels, and even edit tags or user custom fields.
Push notifications: You can easily turn on or off the push notifications, and also select the ringtone you like, and always get in touch with your contacts.
Download White label mobile apps
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