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You have to select the template message and fill in the parameters. if you are using the quick reply button you will get two options When the quick reply button clicked

User A engaged with the bot. User B is the admin, we want to notify. So when user A engages with the bot, and reaches that WhatsApp template notification and the template has a button.

If it is sender continues,

once the user B admin receives the message and clicks the button, user A will continue to the next step.

If it is receiver continues,

Once user B receives the notification and clicks the button, user B will continue to the next step.

Telegram and Viber Notification

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Similarly, to send a Viber notification, you will need to setup your Viber integration first. Viber Notification is the same as Telegram Notification. 

Video tutorial

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Facebook Notification

To send a Facebook notification, you will need to set up your Facebook integration first. Same as Telegram or Viber with the added feature of sending messages based on different tags for delivery assurance.

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