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Whatsapp Ad Referral Trigger

WhatsApp Ad Referral Trigger is a new feature that allows you to release ads on Facebook and trigger specific automations in your WhatsApp chatbot when users click on the ads

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You can check the video tutorial below to get started:

Video Tutorial:

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Triggering Different Flows for Different Ads

When running multiple ads for different products or services, it is essential to ensure that each ad triggers the appropriate automation flow. To achieve this, you can set up conditions to determine which ad the user is coming from.

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To begin, create a new flow, which we'll call the "WhatsApp Ads Router." This flow will serve as a router for all ads, redirecting users to different flows based on the ad they clicked.

Creating a Trigger

Automations -> Triggers -> +New Trigger -> WhatsApp Ad Referral

Let’s see how the JSON CUF data looks like:

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Source_id -> it is relevant to which ads you are running.

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These two are unique identifiers for the ads you are running, which is shown by Source_type -> which tells it is ads.

Create the sub-flow to redirect to specific flows

Using the Condition Nodes and with the use of Source_id, we can trigger respective different flows.

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Creating a Condition Node, where checking the WhatsApp_ads_ID is having a certain Number (collecting the data from the </> 10_records JSON CUF variable). By this source_id number you know the source of coming of which product and service the ad is. In this way, you can trigger different flow connected to different ads.

How to Handle the default reply or Main flow to avoid “sending duplicate messages” 

If the default reply is active -> Condition Control of the flow triggered

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