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Table of Contents

SMTP Profile Setup

Let's take Hotmail as an example.

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Fill in the fields as shown in the picture. Note that you can find your "Sender name" in your account detail. Once done, click "Save". The sign at the upper right corner will tell you whether you succeed or not, either "Failed" or "Verified" like this:

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You will receive a test email if your email address gets verified.

How to Connect your Gmail Account by SMTP

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Goto Google Profile > Manage your Google Account > Security > 2-Step Verification

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Once we are done with the 2-step verification, let’s go and generate the App Specific Passwords.

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Finally you can see your Gmail account is registered using the SMTP Profile.

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YouTube Video

https://www.youtube.com/watch?v=3Ajbz-xdBZY

Office365 SMTP Integration with UChat

Office365 account:

To integrate the Office365 into the SMPT profile inside the UChat, you need to

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- Login Office 365 User account (https://myaccount.microsoft.com)

Check the video tutorial for the step by step set up.

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- go to "Security info" (left panel)

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Now in the flow builder, when you are sending the emails, you can select this SMTP profile from the drop down and use in anywhere and in any channel we support.

Youtube Video

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Send Email Notification

After setup your email integration, you can select it as a sender in your "Email Profile" list. Check how to send email notification?

Send Email Step

Add a Send Email step by right-clicking in your workspace or from the "Add new step" button:

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This is how a Send Email step looks like:

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Name a sender and receiver. There are 3 blocks of information, subject, message and attachment. Feel free to add what you need.

This is an example of an email from the user's side:

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Free online SMTP Tools

Here is the free online tools for you to debug and figure out how to reach out to seek support.

https://smtpserver.com/smtptest

If you set up your SMTP setting in the link above, and it can send out email, and the same setting don’t work inside of UChat SMTP profile, then it’s a issue from UChat side.

You can provide the login details to UChat support, we will test and fix it from our side.

If you set up the SMTP credentials, and it still can’t send out email from that online tools, and then it’s the issue from the provider you are using or the wrong credentials. you will need to contact the provider you are using and get the correct login details.