CRM V2 is also named Go High Level V2 Triggers, you can find more information below
Triggers
V1 don't have triggers
V2 triggers work in the omnichannel
V2 triggers work when the contact is created from UChat(bot)
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Triggers are supported for GoHighLevel Version 2.0. Unfortunately, Version 1.0 does not support these triggers. Currently, the triggers are available in the Omni Channel only.
These triggers include:
Contact created
Contact deleted
Contact tag updated
Campaign status updated
Opportunity created, deleted, or updated
Task created, deleted, or updated
Appointment completed
Any of these actions in GoHighLevel can trigger the flow you've set up in UChat, enabling two-way synchronization. However, an important note is that these contacts need to be created from within UChat for the triggers to work effectively.
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