In this partner setting, you will find below settings:
Billing Type
Stripe Automatic Tax(Internal Billing)
Billing URL
Login Page Theme Settings
Credit Billing for Addons
Webhook URL
Web Chat Support
Default Languages
Default Flow Theme
Free Trial Days
Free Trial Options
User Registration
Signup Email Verification
Require Vat ID
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After receiving the payment from your own checkout page, you can go to “White label Settings” → Workspaces, and manually upgrade the user the plan they purchased.
Collect workspace ID on checkout page
In this section, we will show you how to upgrade customers’ workspace after your customer pays directly to you.
One of the benefits of the UChat partner program is that you can charge the price you want and get 100% of the profit.
In order to upgrade your customer's workspace after the payment, you will need to ask for a workspace ID from your customers.
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They can find the workspace ID in their workspace settings. You can also include where to find the workspace ID at your checkout page if you want.
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Make sure you ask or make this field mandatory on your checkout pages if you want to use our partner API to upgrade automatically for them.
Manually upgrade customer’s workspace
After you collect the payment from your customer, you will also have their workspace ID. and then you can go to your white label settings under your custom domain or under the UChat domain.
You can search the workspace ID, and then upgrade customers’ workspace or add extra add-ons.
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If you haven’t collected workspace ID, you can also search by owner’s email address and workspace name.
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After you identify the workspace, you can upgrade for them manually. Please note that you need to have enough credit balance in your wallet to upgrade for them.
Automate with Partner API
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Thrivecart is a 3rd party checkout platform, in this tutorial, we will show you how to set up billing url automation using 3rd party checkout platforms.
Learn more details from the link here.
Login Page Theme Settings
You can find the login page theme settings in the partner settings.
We offer 4 different login page designs by default.
Apple theme
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Banana Theme
Cherry Theme
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Credit Billing For Addons
Learn more about addons credit billing here.
Webhook URL
In the partner API, you can choose to receive the below events, and set up your own automation for onboarding, and customer retention, payment reminder, etc
The events you can receive:
User_registered
User_email_verified
Workspace_created
Workspace_deleted
Workspace_paused
Bot_created
Bot_deleted
Plan_changed
Plan_renewed
Addon_renewed
Overdue
No_enough_credit
No_enough_points
Usage_alert
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Web Chat Support
This is the feature for you to offer web chat support for all workspaces under your custom domain.
Once it’s enabled, this web chat chatbot that connected to the omni channel will be used for the chat across all your partner workspaces.
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Default Language
UChat platform support multiple languages, and can be easily extend to other languages.
The language we current support are:
English
Arabic
Kurdish
Deutsch
Espanol
French
Hebrew
Japanese
Korean
Dutch(Netherlands)
Polski
Portugues
Portuges Brasileiro
Turkish
Chinese
You can select the language you want as the default language, and then all the new workspaces created under your own custom domain will be set into that language.
Also all the welcome email, forgot password email will be using your selected language.
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If there are certain content in the email still haven’t translated into the language you choose, you will need to identify the string, and update the translation from the our github link below: |
However every user will still have the opportunity to change the language to other languages. They can select the user profile from the top right corner of the dashboard, and then select the language they want to switch into.
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Default Flow Theme
UChat offers multiple flow builder theme, you can preview and test from the flow builder settings.
If you click “Change theme”, and then you can preview all the theme we offers.
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Once you choose the flow builder theme, then all the new workspace created under your custom domain will use that theme by default.
System Email Profile
This settling allow you to set up a default email SMTP profile for all the workspaces under your own custom domain.
You need to set up email SMTP profile in your main UChat partner workspace. Once it’s set up, you need to select that email profile in this setting, and then in every workspace under your custom domain, if your customer want to use the “send email” action or Email notifications, they will see the default email smtp option like screenshot below:
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Video tutorial
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Free Trial Options
In this help document, partner will have different options to set up the free trial.
Check the video below for more details:
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Offer different days of free trial
You will find free trial days settings in White label settings → Partner settings, and by default, we offer 14 days free trial for every workspace created under your custom domain.
However, you can change this by setting up your own free trial days.
Free trial for new users
If you choose this free trial for new users, that means every email/every user will only get the free trial workspace when they created their first workspace.
All the new workspace created under the same email will be under free plan. They will need to subscribe to your paid plan in order to use the pro feature.
Free trial for new workspace
If you choose free trial for new workspace, then every new created workspaces will have the 14 days free trial. And the user can decided to upgrade during or after 14 days free trial.
User Registration
You can turn on or off the default sign up option if you don’t want to use our default sign up page.
If you turn it off, you will not see the sign up link at your default login page.
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If you leave the setting on, you will see the default sign up page link as per the screenshot below
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Sign Up Customerization
Enable/Disable User Registration
By default, there is a sign up link on the login page URL, it’s offered by us,
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If you disable the sign up link, and then the login page URL will not show up.
Instead you can build your own sign up page, and potentially connect with partner API to create workspace after the form submitted.
Collect Phone number
If you enable the phone number on the sign up page, then you will see the below phone number option on the sign up page.
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After the phone number is collected, you can see the phone number from the clients list, and also you will be able to receive the customer information from the partner webhook URL.
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Disable Email Verification
By default, every new user will receive a verification email, if you set up your own email SMTP, then the email will send from your own email address.
If you disable this setting, then your customer will not receive verification email. All the new workspace created through partner API or registered on the sign up page will login and get access immediately.
Pricing Page Note
If you want to add some announcement on the billing page, you can add the content here, and it will show up at the billing page as per screenshot below
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Require VAT ID
For some countries, it’s required to collect the VAT ID from the customer. it’s mandatory.
If you are not using Stripe - Stripe Automatic Tax to collect tax, you can use the VAT ID to get this information before the customer pay you.
It will show up like the screenshot below.
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