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Please note that the new created meta business manager will be “unverified”, you will be recommended to verify your meta business manager as soon as possible. You can follow the instruction here.

Step 3: Create WhatsApp Business Profile

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Check more information how to build a native WhatsApp ecommerce shopping experience here.

Update WhatsApp Display name

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Your display name will need to be approved by WhatsApp before an updated certificate becomes available. After this is approved, please re-register your number, and then your display name will be active.

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How to add extra phone numbers in UChat

You will need first to add the new phone numbers in your WhatsApp manager account from meta business manager.

Note

Meta have phone number limitations for WhatsApp manager. If you have reached the limits, you will need to contact meta to increase the limits.

Once the new phone number is added into your WhatsApp manager account, you can go to UChat, and click “Sync numbers”

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Then you will see the new number added into UChat.

In the settings, you will first need to “Verify the phone number” and then “Register the number”

You can click “Verify the phone number” first.

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This option is only available for the new embed sign up. The old private app connection method don’t have such option.

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Then you can choose SMS or Voice to verify the phone number.

After the phone number is verified, then you can proceed the steps to register the number here.

How to migrate WhatsApp number to WhatsApp cloud in UChat

You can read the migration process below from meta directly.

https://developers.facebook.com/docs/whatsapp/business-management-api/guides/migrate-phone-to-different-waba

What are possible common errors in embedded sign up flow?

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The name used for the phone number's business profile does not meet our guidelines.

==> Please reference the Display Name guidelines and try again.

Something has gone wrong. You will need to contact support and try again.

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==> Re-enter the correct Business Profile name according to the guidelines and other details.

D. Phone Verification Errors

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