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This setting is only available under UChat domain. If you are logged in from your own partner domain, you won’t see this setting. |
UChat offers white-label options so that you can connect with your custom domain, and sell chatbot to your customer under your own brand and domain.
With these settings, you will be able to set up your custom domain, and customize the links on your workspace, hide the UChat branded docs & video, send up your email provider to send a welcome email, and receive slack notification of important events in your custom domain.
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We will go through all these features one by one.
Check the below video for a quick overview:
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Also you can check our free playlist on Youtube here: https://www.youtube.com/playlist?list=PLYV-IhQ_GwTO8LbTR51nV7tK2-VDjeUZO
Set up basic information
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You can find more details in the video below:
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Set up your custom domain
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Hide UChat brand
There is a setting where you can easily hide UChat brand in the dashboard, you can turn it off by setting up hide.
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Customize dashboard links
In your own dashboard, you will have the option to customize these into your own links.
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Set up welcome email & forgot password & team invites emails
In your main workspace, once you set up your email integration in SMTP profile, Gmail or Sendgrid are not supported. You can find the email integration in the Integrations in your main workspace.
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New user registration
Forgot password
Invite a new team member
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Set up your own support
You can offer email support to your customer by providing your email address in the below settings.
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Set up your own Terms of conditions
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Receive slack notifications
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Brand Settings
In this setting, you can set up the basic branding like title, logo, favicon, check more details from the link here.
Custom Domain
You can set up and link to your own custom domain. We suggest you link to a subdomain and learn more details here.
Custom Settings
In this setting, you can set up your support email, and customerize the dashboard links, and also set up your own email SMTP, so that all the welcome email, forgot password email can be sent from your own email address.
Also you can change the terms of the service page url on the login & sign up page.
You can set up slack webhook to receive notifications.
Also you can change the footer link for all the web chat widget under your custom domain.