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UChat partners with 360Dialog, which is an official WhatsApp API partner. We are bringing special partner prices that start with $20 at $50 per month, and no extra charges on Facebook pricing.

You will be able to build your WhatsApp chatbot with the best pricing, and also the most supported message types. For example, template messages & product catalogue messages are both supported within UChat if you are using 360Dialog.

In this help document, we will show you step-by-step how to get your WhatsApp chatbot set up.

Checklist

In order to build your first WhatsApp chatbot, you will need the below 3 things to get started

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That’s all you need to have to set up your first WhatsApp chatbot with UChat.

Verified Facebook Business Manager

If your Facebook business manager is verified, you should be able to see the screenshot below:

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If you don’t have a verified Facebook business account yet, you can follow this youtube video, we share some of the documents required, and how you can submit and get your business verified.

Sign up with 360Dialog

After you got a verified Facebook business manager account, now you can sign up with our partner link.

After you subscribed, contact support at ticket@uchat.com.au. We will provide you sign-up link to create an account.

The process will be simple 3 steps, first, you need to complete the application form as in the screenshot below:

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You can watch the video here for the whole sign up process(please note the previous offer expires now).

Connect 360Dialog with UChat

After you log in to your 360Dialog dashboard, you can click the “Generate API key” button, and then you will get your API key and address in the pop-up window like the screenshot below:

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Then you can start building your first WhatsApp chatbot with UChat.

For the usage above 1000 session messages

If your monthly session message usage is within 1000 session message limits, then you don’t need to do anything.

If you are using more than 1000 session messagemessages, here is what you need to do:

  • Meta pricing applies. UChat doesn’t add an extra margin on top of meta pricing. More details on meta pricing are here.

  • Deposit $100 with UChat, A separate payment link will send to you, and the deposit will be refunded back to you at end of the service. The deposit amount will be charged based on your average monthly bill. Ideally, it will be 50% more than your average monthly bill.

  • UChat will send you monthly billing depending on your usage. The billing will include a 20% transaction fee. The billing should be paid within 7 days upon of receiving the notice. If the payment haven’t hasn’t been paid within 7 days, Your WhatsApp Bot workspace will be paused.

If you have any questionquestions, reach out to UChat support.