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Below limits will take affect 30th Sep, 2022. All the workspaces affected will receive email to make the changes required. |
It’s always best practice to keep your bot responsive and reply to the customer’s query as soon as possible.
The best way to do that is to keep the total number of blocks used in your bot to the as less as possible.
You can watch the video for the updates:
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The limits of the total blocks
For every bot, you will be able to build your bot freely, but do keep in mind to keep the total blocks used within in 1000 blocks.
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Also, make sure you only duplicate the flows you actually need. And if you are not using the flow, you don’t need to keep them in your account.
What will happen if you reach the limits?
We set up 1000 total blocks for every bot. If you reached the limits, you will receive the warning message at your account.
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You will required to take immediately action to delete the flow you are not used, and keep the total number of blocks used in the limits. Otherwise, your bot might be paused due to performance issue.
How to optimize the nodes?
So, if you go to the flow list page, you will see the total number of nodes for each flow. And also you can pay your attention to the flow that have the most number of nodes.
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And also you can go to the Nodes, in the content tab. and you will the the total number of nodes used in the current bot.
And also you can search by the subflows, or nodes type or name of the node.
You can easily open that node, and make the necessary changes.
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If you need any help, you can reach out to support.