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The Remove All Smart Delays action clears all smart delay actions associated with a specific bot user. This feature is useful for instantly removing any queued delays, allowing for immediate bot responses.

How to Remove All Smart Delays

Go to the Flow, Select Action Node and choose Advance Action. Then select the Bot User API option 

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Error: Returns an appropriate error code if the user Ns is not found or if the request fails.

Remove All Scheduled Messages

Description

The Remove All Scheduled Messages action allows for the deletion of all scheduled messages queued for a particular bot user. This action ensures that no further scheduled messages are sent to the user, enabling quick modifications in user interaction plans.

How to Remove All Scheduled Messages

Go to the Flow, Select Action Node and choose Advance Action. Then select the Bot User API option.

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Now Select the option Remove All Scheduled Messages action

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Now you have to add UserNS of the User you want to remove all Scheduled Messages.

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In the Sample Data you will see status: "ok" and delete: "0" which means all Scheduled Messages have been removed Successfully 

Use Cases

  • Bulk Message Removal: Quickly clear all pending messages to prevent redundant or outdated information from being sent.

  • Precise Flow Adjustment: Modify scheduled messaging plans by removing all queued messages for immediate updates to user interaction.

Response

  • Success: Returns a 200 OK status with a message confirming all scheduled messages have been removed.

  • Error: Returns an appropriate error code if the user Ns is not found or if the request fails.

Find Bot Users by Phone

Search users via bot or workspace. Input the user's phone number to locate their profile.

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Find Bot Users by Email

Search users via bot or workspace using their email address.

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Find Bot Users by User ID

Locate a user across the bot or workspace using their unique user ID.

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Merge Bot User

Merge a secondary bot user into a primary (current) bot user.

  • All relevant data from the secondary user will be transferred to the primary user.

  • You can delete the secondary user after merging or retain their profile.

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List Labels

Retrieve all labels assigned to a specific user.

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Check Has Label

Check whether a specific label is assigned to a user. Enter the label name to verify if it is associated with the user.

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Add Label

Provide the label name and assign it to the target user.

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Remove Label

Remove a specific label from a user. Input the label name to disassociate it from the user.

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Remove All Labels

Remove all labels assigned to a user.

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Get Chat Message

Retrieve a specific chat message using its message ID (MID).

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List Closing Notes

Retrieve all closing notes associated with a user.

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