Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Table of Contents

...

style

...

About UChat:

UChat is the ultimate chatbot platform, it will help you provide 24/7 support, engage with customers and increase sales conversions.

Here is a quick 2 mins overview of UChat.

...

Now, we will start talking about a few features of UChat.

Multiple channels support:

UChat supports you or any business to build a chatbot across all 12 channels, including Facebook Messenger, Instagram, WhatsApp, WhatsApp Cloud API, Google Business Messenger, Telegram, Line, Viber, SMS, Voice, VK, and Slack.

And more channels are planned.

  • Microsoft Team

  • Google Assistant

  • Alexa

  • Intercom

  • JivoChat

You can easily build a chatbot in all the channels we support. And we believe that any business should serve its clients across all the social channels.

Here is a quick video of our multiple-channel feature.

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=ollznGCZUF0
height315px

Omni Channel

UChat introduced omnichannel, where you can build a single omnichannel bot with a unified inbox for multiple channels.

Build it once and launch on all 8 channels(currently, more channels will be added), including Facebook Messenger, Instagram, Telegram, WhatsApp, WeChat, Google Business Messenger, Line, and Viber.

...

Web Chat will be added in the omnichannel when it’s ready to release.

Intuitive Drag & Drop flow builder

You can design any kind of chatbot in just a few minutes using UChat’s drag-and-drop visual flow builder.

...

You can use the building blocks to design your automation logic.

...

Here is a quick video about our visual drag & drop flow builder:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=LGLNj5SbnP0
height315px

Build your first IVR(Interactive Voice Response) with UChat

With UChat's unique voice flow, you can build your real-time voice virtual assistant.

You can also easily build Interactive Voice Response(IVR), transfer phone calls, leave messages, and even take payment automatically during the phone calls.

 

...

Click the video below to see a short introduction to our Voice channel:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=7GM6Yj5EW-g
height315px

Reach to Google Map & Organic Google search traffic with Google Business Messenger Chatbot

UChat just added Google Business Messenger as a new channel. You will be able to build chatbots to leverage Google’s dominant market share for online searches.

For your information,

●     Over 66% of U.S consumers who use navigation apps are using Google Maps

●     Over 92% of online searches happen on Google.

●     Over 70% of the world's phones and tablets are run on the Android operating system

This represents a tremendous opportunity for you to offer a chatbot solution to help businesses schedule appointments, make reservations and offer excellent customer services.

...

Click the link below for a quick demonstration of the Google Business Messenger chatbot.

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=ivZyPD3fjJA
height315px

Start your first WhatsApp chatbot with Official API from $5 per month, also support WhatsApp cloud API

If you ever build a WhatsApp chatbot, you will love our WhatsApp Pricing for only $5/month(1000 free session messages, no markup pricing)!

With the official WhatsApp business API, UChat has partnered with 360Dialog to bring this offer to you. You can start with our new number with this incredible offer.

All the new features for WhatsApp are supported right away, like lists, buttons, template messages & product catalog messages.

...

Here is the video on how to apply step by step:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=C4qB3vBsGFI
height315px

Also, you can get started from our help documentation:

https://docs.uchat.com.au/guide/whatsapp-api.html

Also, you can find our WhatsApp chatbot demos:

WhatsApp flow demo with 360Dialog API - part 1:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=zEFjlQ8F-Mg
height315px

WhatsApp flow demo with 360Dialog API - part 2:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=ET0KRoNs7jQ
height300px

Introducing Template messages in WhatsApp:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=5dN39PWFZQQ
height300px

Native WhatsApp eCommerce demo:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=9fTvOc5WmkU
height300px
Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=AeAaRES40wQ
height300px

Build a smart & advanced chatbot with UChat.

UChat integrates with Google’s DialogFlow to give you a super-smart, flexible system that can be trained for better responses and a wider variety of user inputs.

Not only is UChat easy to use for non-tech users but it’s also a powerful platform for developers to build apps within the UChat system. With an in-built database, HTTP request, JavaScript function and JSON variable & action you can easily build complicated chatbots without any coding skills!

...

You can watch this feature highlight video about how to create smarter chatbots with dialog flow:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=FTCN_XBbcYo
height300px

Also, we have run workshops to build smarter chatbots, you can watch details here:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=3WfZTae2dBQ
height300px

And if you want to take your chatbot to the next level with dialogflow integration, you can take a look at the slot filling feature we introduced:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=GYvjq6ot0nA
height300px

Built-in Ecommerce support, Set up once and sell across all 12 social channels

UChat e-commerce feature allows customers to place orders across all the channels we supported.

Your customer can easily search for your products, and UChat streamlines the checkout process for you.

You can set up coupon codes, set up delivery areas, send order confirmation & abandon checkout follow up easily.

...

Click to watch a quick demo video below:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=V4R8JkGAs-s
height315px

 

Centralize Inbox & Live Chat

Even if you have a smart chatbot, you will need human support from time to time. UChat allows you to send notifications(SMS, phone call, slack, email) to human agents, and also a live chat/inbox keeps all your contact and conversations on the same page.

...

Mobile apps support you to connect with your customer anytime & anywhere

UChat offers a mobile app that you can install and talk to your customers across all the social channels we support.

With our mobile app, you can assign the conversation to your team member, pause automation and live chat with the customers from all the social channels.

...

With UChat mobile app, you can:

  • Assign the conversation to yourself or team members, build your ticketing system. Seamless integrates right in the flow builder with the “assign team member” action.

  • Easy to pause/resume automation, easy to switch between inbox & done folder, so that you can always keep track of the tickets

  • Re-engaged with your customer: you can send template messages or SMS & email to reach customers that are out of the 24 hour window.

  • Easy manage contacts: You can get all the contacts from different social channels at one place, you can filter the contacts based on tags, custom fields or channels, and even edit tags or user custom fields.

  • Push notifications: You can easily turn on or off the push notifications, and also select the ringtone you like, always get in touch with your contacts.

Search “UChat” in Google Play & search “UChat Live Chat” in the App store to download our mobile apps.

Download iOS mobile app here:
https://apps.apple.com/au/app/uchat-live-chat/id1622962059

Downlaod Android mobile app here:
https://play.google.com/store/apps/details?id=com.uchat.application

 

Integrate with everything

Despite all the integration we already have(Stripe, Calendly, Google sheet, Dialogflow, SMTP, Sendgrid, Gmail, Mailchimp), you can still easily connect to other 3rd parties through our Zapier, Integromat, Pabbly Connect, and even build your own integration with our “mini-apps”.

...

Click to watch the demo video below:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=XpF9Ks0mPUE
height300px

 

Your brand, your domain, White label options

For digital marketers and agencies, UChat is the perfect platform that allows you to white-label the platform into your own brand. You can use your own domain and have your own brand name and login pages.

Most importantly, you can set up your own pricing/plans with UChat, sell at the price you want, and keep 100% of the profit.

More details on this are below.

...

You can check a few demo we have below:

Custom pricing checkout automation with chatbot:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=o3SlD_ic08k
height300px

Custom pricing checkout automation with Thrivecart:

Widget Connector
overlayyoutube
_templatecom/atlassian/confluence/extra/widgetconnector/templates/youtube.vm
width560px
urlhttps://www.youtube.com/watch?v=G6VA0OcIMlw
height300px

...

none

Introduction of UChat partner program

Welcome to the UChat Partner Program, a comprehensive and flexible solution crafted specifically for digital marketing agencies. Our partner program offers a full white-label, customized option that allows agencies to build and scale their business on top of our powerful platform.

Key Features of the UChat Partner Program:

  1. Customized Pricing:

    • As a partner, you have the freedom to establish your own pricing plans. This flexibility allows you to sell your services at rates you determine and retain 100% of the profit. Our platform provides robust support to help you maximize your revenue potential. (More details below)

  2. Full White-Label:

    • Experience a truly white-label solution with UChat. Our platform will not display any UChat branding, providing you with the opportunity to fully integrate your own brand. You can enhance the credibility and visibility of your agency by upgrading the platform with your logo, color scheme, and branding elements.

  3. Flexible Customization:

    • We understand that each agency has unique needs and preferences. Our platform allows partners to extensively customize the user interface (UI), login page, and even the branded flow builder theme to reflect your agency's identity. And we are constantly expanding our customization options to meet the evolving demands of our partners.

Our goal with the UChat Partner Program is to empower digital marketing agencies with a reliable and scalable platform that seamlessly integrates with their business model. By leveraging the robust capabilities and extensive customization features of UChat, agencies can focus on delivering exceptional services to their clients, while we provide the technological backbone.

Who is the partner program for?

The UChat Partner Program is designed for individuals and businesses in the digital marketing space, irrespective of whether you are currently running a digital marketing agency or planning to start one.

The partner program is perfect for:

  • Existing Digital Marketing Agencies:

    • If you are currently providing services like website development or running paid campaigns for clients, the UChat Partner Program offers an excellent opportunity to add significant value to your existing offerings. With our full white-label solution, you can expand your service portfolio and deliver even more comprehensive digital marketing solutions to your clients.

  • Existing Chatbot Marketing Agencies Using Other Platforms:

    • If you are already engaged in chatbot marketing but using other platforms, UChat offers a compelling reason to switch. Our platform supports more channels and features than many competitors, facilitating a seamless transition and boosting your service capabilities.

  • Aspiring Digital Marketers:

    • If you are looking to break into the digital marketing industry, UChat provides an accessible entry point. Offering chatbot conversation solutions can deliver immense value to businesses, and with the extensive training and templates available through UChat, you can easily start selling your solutions and build a successful business.

  • Individuals Seeking to Make Money Online:

    • This program is also ideal for those who want to generate income online through hard work and smart marketing. While it's not a quick money-making scheme, it enables you to acquire valuable marketing skills, develop niche market solutions, and build a sustainable online business through the comprehensive support provided by UChat's partner program.

Whether you are an established digital marketing agency, a chatbot marketing professional, new to the industry, or someone looking to build a profitable online business, the UChat Partner Program equips you with the tools, training, and customization options needed to achieve your goals and succeed in the digital marketing space.

Why you need to join?

Joining the UChat Partner Program is a strategic move for digital marketing professionals and agencies looking to elevate their offerings, increase revenue, and boost client satisfaction. Here's why:

  • Maximize Profits: Set your own pricing, sell your plans, and keep 100% of the profits.

  • Full White-Label Solution: Your brand takes center stage with no UChat branding, enhancing trust and loyalty.

  • Advanced Customization: Tailor the UI, login page, and flow builder themes to reflect your brand and meet client needs.

  • Comprehensive Support and Training: Access premium support, training modules, and templates to excel in delivering top-notch services.

  • Efficient Onboarding: Automate onboarding processes and offer free trials to quickly convert new users into paying customers.

  • Complete Control: Manage your operations, billing, and customer payments directly, giving you full autonomy over your business.

  • Expand Services: Enhance your service portfolio with in-demand solutions like chatbot marketing and omni-channel chat support.

The UChat Partner Program equips you with the tools, support, and customization options to grow your business, increase your revenue, and deliver exceptional value to your clients. Join us today and unlock the full potential of a powerful white-label platform.

How to join the program

Pricing of UChat Partner Program $199 per month

  • Program Cost: The subscription fee for the partner program is $199 per month.

  • Inclusions: Your main workspace will include 5 bots, 5 members, and 10,000 bot users for free (valued at $99/month).

  • Support: For any questions or further assistance, you can:

    • Book a Zoom Call: Schedule a meeting with the UChat team by clicking here.

    • Email Support: Send an email to support at ticket@uchat.com.au.

How to Subscribe to the UChat Partner Program

  1. Access Your Workspace:

    • Log in to any of your existing workspaces on the UChat platform.

  2. Navigate to Billing:

    • Go to the Billing option in the workspace menu.

  3. Select the Partner Plan:

    • Choose the Partner Plan from the available subscription options.

  4. Complete the Subscription:

    • Follow the prompts to complete your subscription. Once done, you'll gain access to all white-label settings within your current workspace.

That's it! Your subscription will unlock all the capabilities and customizations offered by the UChat Partner Program, allowing you to operate under your own brand with full control over your pricing, features, and customer interactions.

How the partner program works

One of the standout features of the UChat Partner Program is the ability to set your own pricing and plans. As a partner, you retain 100% of the profit from your sales. Here's a detailed breakdown:

  • Base Cost:

    • Business Plan: $10 per workspace, including 1 bot (usable in Omnichannel), 1,000 bot users, and 5 members.

  • Flexible Add-Ons:

    • Extra Bots: $5 per month for each additional bot, applicable to any channel (limited to 1 omnichannel workspace).

    • Additional Members: $5 per month for each extra member.

    • Additional Bot Users: $5 per month for every additional 1,000 bot users.

    • Larger User Packages: $30 per month for every additional 10,000 bot users.

You can tailor your pricing plans based on these costs, ensuring that whatever price you sell your services at, you keep all the profits beyond the base costs.

How You Can Profit from the UChat Partner Plan

Here’s a practical example to illustrate potential profit:

  • Assume you join the partner program and sell 20 workspaces of the basic business plan at $49 per month (you set this price based on market conditions).

Basic Workspace Plan Details:

  • Cost to Partners: $10 per month

  • Components: 1 bot, 1,000 bot users, and 5 members.

Revenue Calculation:

  • Monthly Revenue from Sales: $49(price per workspace)x20(workspaces)=$980 per month.

Cost Calculation:

  • Partner Monthly Fee: $199

  • Workspace Costs: $10(cost per workspace)x20(workspaces)=$200

  • Total Monthly Cost: 199+199+200 = $399

Profit Calculation:

  • Monthly Profit: $980(revenue)−$399 (total cost) = $581 per month.

Additionally, you can increase your profit by offering and selling extra add-ons to your customers, such as additional bots, members, or larger packages for bot users. This works under the same revenue-retention principle, where you keep all profits above the base costs of the add-ons.

By leveraging the comprehensive flexibility and customization options of the UChat Partner Program, you can set competitive prices, attract more customers, and retain significant profits, ensuring a sustainable and profitable business model.

Join the UChat Partner Program today, and start creating tailored, high-value chatbot solutions for your clients, all while maximizing your revenue potential.

Free trial & Refund policy

If you go to your billings, and select the partner plan, and type “OneWeekFree” at the coupon code area, and then you will get 7 days free trial of our partner plan.

...

After you subscribed, we won’t charge your card for 7 days.

And you will see the white label settings after 5 or 10 mins, or you can log out and log back in to clear out the caching.

...

If you already get access of the white label settings, you can easily set up your white label settings by following the first onboarding video below:

...

UChat offers 14 days free trial, you can get access to all pro features. And everything about our partner program is documented in this help documentation.

So no refund will be offered if you join our partner program, also we do offer 7 days free trial with the coupon code “OneWeekFree” for the partner plan.

But you can cancel anytime right in your workspace. Upon cancellation, you won’t get access to the white label settings, and also you won’t be able to manage workspaces under your custom domain.

Any paid workspace under your custom domain will still work if you still have credit in your “wallet”.

The paid workspace will be downgraded to a free plan if no credit is available with 3 days' overdue notice.

Exclusive features for partners

The UChat Partner Program offers a multitude of exclusive features designed to empower digital marketing agencies and professionals. Here’s a comprehensive overview of the benefits you will enjoy as a UChat partner:

Full White-Label Option:

  • Branding: UChat’s platform will display no UChat branding. From the registration process to the dashboard, even apps used to connect to third-party services (like Facebook, Instagram, Google Business Messenger, Gmail, Google Sheets, Stripe, Calendly, Zapier, Make/Integromat, and Pabbly Connect) will be non-UChat branded by default .

Custom Domain and Branding:

  • Personalization: Partners can use their custom domain for sign-ins, sign-ups, and welcome emails sent from their email address .

Own Pricing & 100% Profit:

  • Revenue: Set up your own pricing/plans, manage your own checkout page, and retain 100% of the profit after deducting the workspace cost, allowing you to create 2-3 different pricing plans based on our pricing structure .

Advanced Customization:

  • Branded UI: Customize the platform with your own designs for the login page and UI. Upcoming features will also allow design customization of the flow builder .

Dedicated Management Dashboard:

  • Administration: Manage workspaces under your domain, upgrade or downgrade customer’s workspaces, and add add-ons effortlessly. You can access client workspaces directly to assist with configurations and troubleshooting .

Automated Processes:

  • Automation: Utilize UChat’s API endpoints to automate purchase, upgrade processes, and add additional features automatically. A free training course is provided to set up custom pricing and automate processes .

Sandbox Account:

  • Testing: Access a free sandbox workspace to test API requests and build automation without using your wallet’s credits. Contact support to gain access .

Onboarding Automation:

  • Sales Funnels: Leverage APIs to create users and receive webhook events for user registration, workspace creation/deletion, plan changes, renewals, and overdue statuses. This enables easy setup of sales funnels to convert free trial users into paying customers. Step-by-step training and sample onboarding email/chatbot sequences are included for reference .

14-Day Free Trials:

  • Trials: Offer new workspaces a 14-day free trial with access to all pro features without requiring a credit card, facilitating easy customer onboarding .

Template and Mini-App Stores:

  • Resource Stores: Create your own template store and mini-app store. Templates and mini-apps developed under your domain will be exclusively available there, with options to select and activate from UChat's official stores as well .

API Swagger Access:

  • APIs: Gain access to your API swagger under your custom domain and brand name to enhance integration capabilities .

Client Referrals:

  • Referrals: Partners with more than 10 paid workspaces receive client referrals from UChat to further build your user base .

Main Workspace:

  • Free Workspace: Receive one main workspace with 5 bots, 10,000 bot users, and 5 members at no additional cost, with charges applicable for extra bots or members .

Priority Support and Training:

  • Support: Enjoy high-priority feature requests and direct access to UChat team members for training or technical help as needed .

Premium Templates & Courses:

  • Learning Resources: Access industry-specific templates and training courses for free, helping you stay updated with best practices and trends in chatbot marketing .

Live Chat Mobile Apps:

  • Mobile: Manage live chats through generic mobile apps provided by UChat, with an option to publish under your own brand. Contact support for more details .

Assisted Setup:

  • Support Service: If setting up customization and billing automation is overwhelming, UChat’s team offers a “done-for-you” service for a one-time payment (especially if using Thrivecart or Chatbot for billing). Reach out to support for this service .

Multi-language Support:

  • Language Options: Select the default language for all workspaces under your custom domain. Currently, Portuguese is supported, with more languages to be added. Contact support if you’d like to assist with translations .

By taking advantage of these exclusive features, UChat partners can significantly enhance their service offerings, optimize their operations, and maximize profit. Join the UChat Partner Program today and unlock these powerful tools and resources to drive your business to new heights.

Booking a zoom call

If you have any questions about our partner program, you can book a zoom call with the UChat team or send an email to support(ticket@uchat.com.au)

Book a zoom call here: https://bit.ly/uchat-partner or Talk to Matthew at +61422213688

UChat Partner API

You can find more information about UChat partner API here.

Publish your own mobile app

UChat offer non-uchat branded mobile app for free by default, but you do have the option to publish your own branded mobile app, you can learn more information here.