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You can showcase and share your products and services with your customers for them to browse items and add to a cart without leaving the chat.
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You can watch the demo you can build with the product catalogue message here: YouTube Playlist
To use products and catalogues in your WhatsApp Business API account, please follow the next steps.
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Your inventory needs to be uploaded to Facebook in a catalog format — see About Catalogs for more information.
If you already have a Facebook catalog set up, we suggest that you leverage that catalog for WhatsApp commerce use cases.
If you need to create a catalog, there are two possibilities:
You can upload only one catalog per WhatsApp Business Account (WABA), but the same catalog can belong to multiple phone numbers.
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