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Request Sandbox Workspace

UChat offer sandbox workspace you can test with UChat partner API. If you are upgrading or downgrading workspaces, If you are calling sandbox workspace ID, it will not deduce any of your partner credits.

Your partner credit can’t be 0 when you are testing with sandbox!

If you need to get a sandbox workspace, you can create a workspace under your own custom domain, and then send the workspace ID to our support email at ticket@uchat.com.au

We will convert your workspace into Sandbox within 24 hours.

The workspace will need to be under your partner domain, otherwise we can’t convert them into sandbox workspace.

Video Tutorial

https://www.youtube.com/watch?v=EUZbuVRwMfk

Template URL can’t be opened - 404 error

If there is any issue said the template generate can’t be open or installed, and it is showing 404 error, if you check the template url. it is in the format like below

https://.portal.uchat.com.au/ijkkdllklkdlk239988

Issue like this is because the subdomain or custom domain isn’t set up in the white label settings.

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