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Accessing bot user information or using UChat API through coding can be difficult for many users. But with our simple method, you can use API endpoints effortlessly, no coding required.

Accessing API Endpoints


Navigate to the Flow Builder. Select an action block and choose "Advanced actions." Explore the "Bot User API" options.

Available Actions

  1. List all tags

  2. Check if the user has a certain tag

  3. Add or remove tags

  4. List subscribed sequences

  5. Retrieve shopping cart details

  6. List shop orders

  7. List chat text messages

List Tags


For testing purposes, you can retrieve the list of all tags using the User_NS. For permanent storage, you can utilise the Username, First Name, and Last Name system fields.

Check has Tag


You can check whether a user has a tag or not by entering the User NS and Tag Ns.

Where to Find Tag Ns:


Navigate to Contents -> Tag -> Move the Cursor to the Tag you will see the Tag Ns.

Add Tag


To add a tag to the user, simply select the Tag NS.

Remove Tags


The process for removing tags is similar to adding tags. Simply insert the Tag NS to remove the tags.


Remove All tags


It's also the same. You don't need to input any value; it will automatically remove all the tags from the user.

List Subscribed Sequences


By inserting the user's username or first name, you can retrieve the list of subscribed sequences for testing purposes.

List of Cart Items


You will receive a list of all items currently in the cart.

List Shop Order


You will receive a list of all Orders placed by the user.

List Chat Messages


You can access the chat history of the last 50 messages. You have the option to include agent messages, and bot messages, and choose the format (default, text, or text with time) according to your preference.

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