How to turn off the Guest user option on Facebook
The following steps can only be performed by the page owner, these settings are not visible to page admins.
Â
To turn off the guest user feature please follow the steps below;
1- Go to your Facebook page
2- Click on Settings from the left menu
Â
3- Go to 'Messaging' (second option from the top)
4- Scroll down to 'Add Messenger to your website' and click on 'Get Started'
Â
5- Click on 'Customise your Chat plugin'
Â
6- Turn off the Guest chat option
Â
7- Click 'Publish' at the bottom right corner of the screen and the settings will be live.