Bot Fields

Owned by Matthew Miao
Last updated: Jul 25, 2024
2 min read

Bot fields

Similar to user fields you can also create bot fields. The main difference is with user fields you store data to segment and share with that specific bot user, and bot fields allow you to store data and show them all equally among all bot users.

The value does not change. Think of information such as opening hours, or contact details for the business.

Creating a bot field

You can create a bot field by going to the bot field overview tab.

You can do so by pressing Contents from the left-hand menu and from there press the tab called Bot Fields.

 

If you want to create a new bot field just press the button in the top right corner named + New Bot Field.

From here a pop-up window will appear where you can create your bot field.

 

After naming your new bot field you can select the type of field you would like it to have.

Currently, we have the following ones available for you;

  • Text

  • Number

  • Boolean

  • Date

  • Datetime

  • JSON

After selecting the type you can start adding the value to this bot field. If you like a description can also be added same as the folder you want to move it to.

After everything is filled in just press the button in the bottom-right corner named Save to create the bot field.

Managing your bot fields

After you created the bot field you are able to manage it from the main overview.

 

You can create folders to better keep track of your bot fields. You can also enable or disable the template field option.

Lastly, you are able to edit the bot field itself by pressing the pencil icon to the right of any bot field.