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_bdmxok26tmq2
How To Use Shopify

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Search for Customers

Get Customer Info

Get Customer Orders

Get Customer Abandoned Checkout

Search for products

Get Product Info

Get Product Images

Get Product Variants

Search for Custom Collections

Search for Smart Collections

Get Collection Info

Get Collection Products

Get Shop Info

Lookup Discount Code

Create Discount Code

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Actions

Right click on the flow builder and select action node. From the action node click on Integrations and scroll down and select Shopify.

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Click on edit action , then select your desired shopify native action

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_ag692s6e7lje
Shopify Native Actions

UChat supports the following shopify native actions:

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We will now dive into each action in detail.

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_moazsple0j4m
_moazsple0j4m
Search For Customers

This action is used for looking up customer details using various query parameters such a customer id, email, phone no etc.

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_idjcnnh1pxj
_idjcnnh1pxj
Input

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_coup0xwgwwq1
_coup0xwgwwq1
Response Payload

{
"customers": [
{
"id": 5969354489922,
"email": null,
"first_name": null,
"last_name": "Siddiqui",
"orders_count": 18,
"last_order_id": 4862680858690,
"phone": "+923032320964"
},
{
"id": 554979819586,
"email": "matthew6688@gmail.com",
"first_name": "Matthew",
"last_name": "Miao",
"orders_count": 14,
"last_order_id": 4862144217154,
"phone": null
},
{
"id": 5969349214274,
"email": "hammadsiddiqui788@gmail.com",
"first_name": "Test",
"last_name": "test",
"orders_count": 1,
"last_order_id": 4861820502082,
"phone": null
}
]
}

Anchor
_m085lvvocu59
_m085lvvocu59
Get Customer Info

This action is used to bring up information for a particular customer using their customer ID

Anchor
_nt608liv4l14
_nt608liv4l14
Input

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Anchor
_lsrn6c8dlhcv
_lsrn6c8dlhcv
Response Payload

{
"customer": {
"id": 5969349214274,
"email": "hammadsiddiqui788@gmail.com",
"first_name": "Test",
"last_name": "test",
"orders_count": 1,
"last_order_id": 4861820502082,
"phone": null
}
}

Anchor
_8k0d1dy5xx7g
_8k0d1dy5xx7g
Get Customer Orders

This action is used to bring up orders and their details of a particular customer using customer ID and other query parameters.

Anchor
_4tdlm6fai7mq
_4tdlm6fai7mq
Input

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_sxskdxlb9kg9
_sxskdxlb9kg9
Response Payload

{
"orders": [
{
"id": 4861820502082,
"cancelled_at": null,
"closed_at": null,
"confirmed": true,
"contact_email": "hammadsiddiqui788@gmail.com",
"created_at": "2023-03-27T18:03:31-04:00",
"currency": "AUD",
"email": "hammadsiddiqui788@gmail.com",
"financial_status": "pending",
"fulfillment_status": null,
"name": "#1036",
"number": 36,
"order_number": 1036,
"order_status_url": "https://connectdots-demo-store.myshopify.com/1763672130/orders/b545a20096979e8912b3f5de5261521a/authenticate?key=37180e3cdc0c7e6f172cf33407b82a20 ",
"phone": null,
"processed_at": "2023-03-27T18:03:30-04:00",
"reference": "019761d686838bd5f9056c44b791e4ac",
"subtotal_price": "24.87",
"tax_lines": [...], // 0 items
"total_discounts": "0.00",
"total_line_items_price": "24.87",
"total_price": "44.87",
"updated_at": "2023-03-27T18:03:32-04:00"
}
]
}

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_72td0adc8863
_72td0adc8863
Get Customer Abandoned Checkouts

This action is used to bring up the abandoned checkouts of a particular customer using their customer Id

Anchor
_tjv9fv502chq
_tjv9fv502chq
Input

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_g5w1x2sdnmbj
_g5w1x2sdnmbj
Response Payload

{
"checkouts": [
{
"id": 28111582265410,
"token": "d93e09414106f10844c62eba29f54d05",
"cart_token": "49c342195618f0d5a0625666ebe5e3ff",
"email": "matthew6688@gmail.com",
"gateway": "bogus",
"buyer_accepts_marketing": false,
"created_at": "2022-08-28T18:52:57-04:00",
"updated_at": "2022-08-29T08:21:33-04:00",
"landing_site": "/",
"note": null,
"note_attributes": [...], // 0 items
"referring_site": "",
"shipping_lines": [...], // 1 items
"taxes_included": false,
"total_weight": 0,
"currency": "AUD",
"completed_at": "2022-08-29T08:21:30-04:00",
"closed_at": null,
"user_id": null,
"location_id": null,
"source_identifier": null,
"source_url": null,
"device_id": null,
"phone": null,
"customer_locale": "en-AU",
"line_items": [...], // 3 items
"name": "#28111582265410",
"source": null,
"abandoned_checkout_url": "https://connectdots-demo-store.myshopify.com/1763672130/checkouts/d93e09414106f10844c62eba29f54d05/recover?key=aa8d82943a3f905e2127b24cf34f812f ",
"discount_codes": [...], // 0 items
"tax_lines": [...], // 0 items
"source_name": "web",
"presentment_currency": "AUD",
"buyer_accepts_sms_marketing": false,
"sms_marketing_phone": null,
"total_discounts": "0.00",
"total_line_items_price": "180.45",
"total_price": "190.45",
"total_tax": "0.00",
"subtotal_price": "180.45",
"total_duties": null,
"billing_address": {...}, // 15 keys
"shipping_address": {...}, // 15 keys
"customer": {...} // 25 keys
}
]
}

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_fyx25hurxvjg
Get Products

This action is used to bring up products available on your shopify store using various parameters such as product id, title, vendor etc

Anchor
_hd9aif3w4qd0
_hd9aif3w4qd0
Input

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_308ho0586vkh
_308ho0586vkh
Response Payload

{
"products": [
{
"id": 1413101355074,
"title": "2 in 1 Gold MacBook Riser & Stand",
"body_html": "Model Number: For Tablet PC StandMaterial: MetalFeature: Tablet Holder Mount for iPad & phone &TabletModel number: For Macbook Pro 13 15Material: Aluminum alloytablet stands: For Macbook Retina 12 13 15Stand for Tablet: For Ipad mini 1 2 3 4 ",
"vendor": "hapans",
"product_type": "Electronics",
"handle": "2-in-1-gold-macbook-riser-stand",
"variants": [
{
"id": 12535571218498,
"product_id": 1413101355074,
"title": "silver",
"price": "47.99",
"sku": "9877410-silver",
"position": 1,
"inventory_policy": "deny",
"compare_at_price": null,
"fulfillment_service": "manual",
"inventory_management": "shopify",
"option1": "silver",
"option2": null,
"option3": null,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2022-10-13T02:39:56-04:00",
"taxable": false,
"barcode": null,
"grams": 0,
"image_id": 3736679678018,
"weight": 0,
"weight_unit": "kg",
"inventory_item_id": 12660409401410,
"inventory_quantity": 989,
"old_inventory_quantity": 989,
"requires_shipping": true,
"admin_graphql_api_id": "gid://shopify/ProductVariant/12535571218498"
},
{
"id": 12535571251266,
"product_id": 1413101355074,
"title": "gold",
"price": "47.99",
"sku": "9877410-gold",
"position": 2,
"inventory_policy": "deny",
"compare_at_price": null,
"fulfillment_service": "manual",
"inventory_management": "shopify",
"option1": "gold",
"option2": null,
"option3": null,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2022-09-09T13:26:56-04:00",
"taxable": false,
"barcode": null,
"grams": 0,
"image_id": 3736679678018,
"weight": 0,
"weight_unit": "kg",
"inventory_item_id": 12660409434178,
"inventory_quantity": 998,
"old_inventory_quantity": 998,
"requires_shipping": true,
"admin_graphql_api_id": "gid://shopify/ProductVariant/12535571251266"
},
{
"id": 12535571284034,
"product_id": 1413101355074,
"title": "rose gold",
"price": "47.99",
"sku": "9877410-rose-gold",
"position": 3,
"inventory_policy": "deny",
"compare_at_price": null,
"fulfillment_service": "manual",
"inventory_management": "shopify",
"option1": "rose gold",
"option2": null,
"option3": null,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2018-09-12T00:53:05-04:00",
"taxable": false,
"barcode": null,
"grams": 0,
"image_id": 3736679710786,
"weight": 0,
"weight_unit": "kg",
"inventory_item_id": 12660409466946,
"inventory_quantity": 999,
"old_inventory_quantity": 999,
"requires_shipping": true,
"admin_graphql_api_id": "gid://shopify/ProductVariant/12535571284034"
}
],
"options": [
{
"id": 1864082522178,
"product_id": 1413101355074,
"name": "Color",
"position": 1,
"values": [
"silver",
"gold",
"rose gold"
]
}
],
"images": [
{
"id": 3736679645250,
"product_id": 1413101355074,
"position": 1,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/macbook_stand.png?v=1571715576",
"variant_ids": [
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679645250"
},
{
"id": 3736679678018,
"product_id": 1413101355074,
"position": 2,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 640,
"height": 640,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004687.jpg?v=1571715576",
"variant_ids": [
12535571218498,
12535571251266
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679678018"
},
{
"id": 3736679710786,
"product_id": 1413101355074,
"position": 3,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 640,
"height": 640,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004689.jpg?v=1571715576",
"variant_ids": [
12535571284034
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679710786"
},
{
"id": 3736679743554,
"product_id": 1413101355074,
"position": 4,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004701.jpg?v=1571715576",
"variant_ids": [...], // 0 items
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679743554"
},
{
"id": 3736679776322,
"product_id": 1413101355074,
"position": 5,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 800,
"height": 632,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004699.jpg?v=1571715576",
"variant_ids": [...], // 0 items
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679776322"
}
],
"image": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/macbook_stand.png?v=1571715576"
}
]
}

Anchor
_yx1lzo2kt49
_yx1lzo2kt49
Get Product Info

This action is used to bring up information regarding a particular product using its product ID.

Anchor
_8ayy7vgyq2vc
_8ayy7vgyq2vc
Input

...

Anchor
_50i6a2t5jp5j
_50i6a2t5jp5j
Response Payload

{
"product": {
"id": 1413101355074,
"title": "2 in 1 Gold MacBook Riser & Stand",
"body_html": "Model Number: For Tablet PC StandMaterial: MetalFeature: Tablet Holder Mount for iPad & phone &TabletModel number: For Macbook Pro 13 15Material: Aluminum alloytablet stands: For Macbook Retina 12 13 15Stand for Tablet: For Ipad mini 1 2 3 4 ",
"vendor": "hapans",
"product_type": "Electronics",
"handle": "2-in-1-gold-macbook-riser-stand",
"variants": [
{
"id": 12535571218498,
"product_id": 1413101355074,
"title": "silver",
"price": "47.99",
"sku": "9877410-silver",
"position": 1,
"inventory_policy": "deny",
"compare_at_price": null,
"fulfillment_service": "manual",
"inventory_management": "shopify",
"option1": "silver",
"option2": null,
"option3": null,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2022-10-13T02:39:56-04:00",
"taxable": false,
"barcode": null,
"grams": 0,
"image_id": 3736679678018,
"weight": 0,
"weight_unit": "kg",
"inventory_item_id": 12660409401410,
"inventory_quantity": 989,
"old_inventory_quantity": 989,
"requires_shipping": true,
"admin_graphql_api_id": "gid://shopify/ProductVariant/12535571218498",
"image": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004687.jpg?v=1571715576"
},
{
"id": 12535571251266,
"product_id": 1413101355074,
"title": "gold",
"price": "47.99",
"sku": "9877410-gold",
"position": 2,
"inventory_policy": "deny",
"compare_at_price": null,
"fulfillment_service": "manual",
"inventory_management": "shopify",
"option1": "gold",
"option2": null,
"option3": null,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2022-09-09T13:26:56-04:00",
"taxable": false,
"barcode": null,
"grams": 0,
"image_id": 3736679678018,
"weight": 0,
"weight_unit": "kg",
"inventory_item_id": 12660409434178,
"inventory_quantity": 998,
"old_inventory_quantity": 998,
"requires_shipping": true,
"admin_graphql_api_id": "gid://shopify/ProductVariant/12535571251266",
"image": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004687.jpg?v=1571715576"
},
{
"id": 12535571284034,
"product_id": 1413101355074,
"title": "rose gold",
"price": "47.99",
"sku": "9877410-rose-gold",
"position": 3,
"inventory_policy": "deny",
"compare_at_price": null,
"fulfillment_service": "manual",
"inventory_management": "shopify",
"option1": "rose gold",
"option2": null,
"option3": null,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2018-09-12T00:53:05-04:00",
"taxable": false,
"barcode": null,
"grams": 0,
"image_id": 3736679710786,
"weight": 0,
"weight_unit": "kg",
"inventory_item_id": 12660409466946,
"inventory_quantity": 999,
"old_inventory_quantity": 999,
"requires_shipping": true,
"admin_graphql_api_id": "gid://shopify/ProductVariant/12535571284034",
"image": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004689.jpg?v=1571715576"
}
],
"options": [
{
"id": 1864082522178,
"product_id": 1413101355074,
"name": "Color",
"position": 1,
"values": [
"silver",
"gold",
"rose gold"
]
}
],
"images": [
{
"id": 3736679645250,
"product_id": 1413101355074,
"position": 1,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/macbook_stand.png?v=1571715576",
"variant_ids": [
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679645250"
},
{
"id": 3736679678018,
"product_id": 1413101355074,
"position": 2,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 640,
"height": 640,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004687.jpg?v=1571715576",
"variant_ids": [
12535571218498,
12535571251266
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679678018"
},
{
"id": 3736679710786,
"product_id": 1413101355074,
"position": 3,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 640,
"height": 640,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004689.jpg?v=1571715576",
"variant_ids": [
12535571284034
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679710786"
},
{
"id": 3736679743554,
"product_id": 1413101355074,
"position": 4,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004701.jpg?v=1571715576",
"variant_ids": [...], // 0 items
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679743554"
},
{
"id": 3736679776322,
"product_id": 1413101355074,
"position": 5,
"created_at": "2018-06-18T08:20:46-04:00",
"updated_at": "2019-10-21T23:39:36-04:00",
"alt": null,
"width": 800,
"height": 632,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004699.jpg?v=1571715576",
"variant_ids": [
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736679776322"
}
],
"image": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/macbook_stand.png?v=1571715576"
}
}

Anchor
_yzzorvki8aj3
_yzzorvki8aj3
Get Product Images

This action is used to fetch images of the product and its variants using the product IDs.

Anchor
_4dubbjbg17fk
_4dubbjbg17fk
Input

...

Anchor
_dfbf3cln2gcf
_dfbf3cln2gcf
Response Payload

{
"images": [
{
"id": 3736679645250,
"product_id": 1413101355074,
"position": 1,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/macbook_stand.png?v=1571715576"
},
{
"id": 3736679678018,
"product_id": 1413101355074,
"position": 2,
"width": 640,
"height": 640,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004687.jpg?v=1571715576"
},
{
"id": 3736679710786,
"product_id": 1413101355074,
"position": 3,
"width": 640,
"height": 640,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004689.jpg?v=1571715576"
},
{
"id": 3736679743554,
"product_id": 1413101355074,
"position": 4,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004701.jpg?v=1571715576"
},
{
"id": 3736679776322,
"product_id": 1413101355074,
"position": 5,
"width": 800,
"height": 632,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/product-image-421004699.jpg?v=1571715576"
}
]
}

Anchor
_7i658bekylx4
_7i658bekylx4
Get Product Variants

This action is used to bring up information regarding variants of a product using its product ID

Anchor
_cil1buhg96ld
_cil1buhg96ld
Input

...

Anchor
_922acml38f0l
_922acml38f0l
Response Payload

{
"variants": [
{
"id": 12535571218498,
"product_id": 1413101355074,
"title": "silver",
"price": "47.99",
"sku": "9877410-silver",
"position": 1,
"compare_at_price": null,
"option1": "silver",
"option2": null,
"option3": null,
"barcode": null,
"grams": 0,
"image_id": 3736679678018,
"weight": 0,
"weight_unit": "kg",
"inventory_quantity": 989
}
]
}

Anchor
_1xy0xmqesunn
_1xy0xmqesunn
Search For Custom Collections

This action is used to search up custom collections available for your products on your shopify store.

Anchor
_4z594wlhfwen
_4z594wlhfwen
Input

...

Anchor
_94kc4ez30tcx
_94kc4ez30tcx
Response Payload

{
"custom_collections": [
{
"id": 34403156034,
"handle": "frontpage",
"title": "Best Selling Products",
"body_html": "<p>Here is our Best selling products.</p> <p>The tips &amp; tricks will power your Shopify store with MUCH More AWESOME data!</p>",
"sort_order": "best-selling",
"image": {
"created_at": "2022-08-17T00:24:01-04:00",
"alt": null,
"width": 900,
"height": 900,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/collections/Custom_dimensions_900x900_px_8.jpg?v=1660710241"
}
}
]
}

Anchor
_3iybsevfubcz
_3iybsevfubcz
Search For Smart Collections

This action is used to bring up smart collections of the products you have on your shopify stores.

Anchor
_37ptufbq7xkw
_37ptufbq7xkw
Input

...

Anchor
_8vj0p9fay7bt
_8vj0p9fay7bt
Response Payload

{
"smart_collections": [
{
"id": 264802598978,
"handle": "backpack-collection",
"title": "Backpack collection",
"body_html": "get your backpack and start enjoying your life outdoors!",
"sort_order": "best-selling",
"rules": [
{
"column": "tag",
"relation": "equals",
"condition": "backpack"
}
],
"image": {
"created_at": "2022-08-17T00:23:00-04:00",
"alt": null,
"width": 900,
"height": 900,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/collections/Custom_dimensions_900x900_px_7.jpg?v=1660710180"
}
},
{
"id": 264802631746,
"handle": "electronics",
"title": "Electronics",
"body_html": "Looks for the digital gadget you can't live out with. more information here.",
"sort_order": "best-selling",
"rules": [
{
"column": "tag",
"relation": "equals",
"condition": "Electronics"
}
],
"image": {
"created_at": "2022-08-17T00:21:47-04:00",
"alt": null,
"width": 900,
"height": 900,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/collections/Custom_dimensions_900x900_px_6.jpg?v=1660710107"
}
}
]
}

Anchor
_s3kv128eghtc
_s3kv128eghtc
Get Collection Info

This action is used to bring up information about a collection using its collection ID.

Anchor
_9hqfjxgzj5qt
_9hqfjxgzj5qt
Input

...

Anchor
_mlfa9tfm4nmm
_mlfa9tfm4nmm
Reponse Payload

{
"collection": {
"id": 264802598978,
"handle": "backpack-collection",
"title": "Backpack collection",
"updated_at": "2023-02-25T07:42:25-05:00",
"body_html": "get your backpack and start enjoying your life outdoors!",
"published_at": "2022-07-28T21:07:11-04:00",
"sort_order": "best-selling",
"template_suffix": "",
"products_count": 7,
"disjunctive": false,
"collection_type": "smart",
"rules": [
{
"column": "tag",
"relation": "equals",
"condition": "backpack"
}
],
"published_scope": "web",
"admin_graphql_api_id": "gid://shopify/Collection/264802598978",
"image": {
"created_at": "2022-08-17T00:23:00-04:00",
"alt": null,
"width": 900,
"height": 900,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/collections/Custom_dimensions_900x900_px_7.jpg?v=1660710180"
}
}
}

Anchor
_wuktj78ytbpo
_wuktj78ytbpo
Get collection Products

This action is used to fetch products related to a particular collection using collection ID

Anchor
_91r8eb5734u0
_91r8eb5734u0
Input

...

Anchor
_ot7mtgoxvg4c
_ot7mtgoxvg4c
Response Payload

{
"products": [
{
"id": 1413104205890,
"title": "Mochila Backpack",
"body_html": " ★LOTS OF STORAGE SPACE&amp;POCKETS: One separate laptop compartment hold 15.6 Inch Laptop as well as 15 Inch,14 Inch and 13 Inch Macbook/Laptop. One spacious packing compartment roomy for daily necessities,tech electronics accessories. Front compartment with many pockets, pen pockets and key fob hook, make your items organized and easier to find ★COMFY&amp;STURDY: Comfortable airflow back design with thick but soft multi-panel ventilated padding, gives you maximum back support. Breathable and adjustable shoulder straps relieve the stress of shoulder. Foam padded top handle for a long time carry on ★FUNCTIONAL&amp;SAFE: A luggage strap allows backpack fit on luggage/suitcase, slide over the luggage upright handle tube for easier carrying. With a hidden anti theft pocket on the back protect your valuable items from thieves. Well made for international airplane travel and day trip ★USB PORT DESIGN: With built in USB charger outside and built in charging cable inside,this usb backpack offers you a more convenient way to charge your phone while walking. Please noted that this backpack doesn't power itself, usb charging port only offers an easy access to charge ★DURABLE MATERIAL&amp;SOLID: Made of Water Resistant and Durable Polyester Fabric with metal zippers.Ensure a secure &amp; long-lasting usage everyday &amp; weekend.Serve you well as professional office work bag,slim USB charging bagpack,college high school big student backpack for boys,girls,teens,adults ",
"vendor": "hapans",
"product_type": "backpack",
"handle": "mochila-backpack",
"options": [
{
"id": 1864085733442,
"product_id": 1413104205890,
"name": "Color",
"position": 1
},
{
"id": 1864085766210,
"product_id": 1413104205890,
"name": "Size",
"position": 2
}
],
"images": [
{
"id": 3736686919746,
"product_id": 1413104205890,
"position": 1,
"created_at": "2018-06-18T08:22:39-04:00",
"updated_at": "2019-10-21T23:39:37-04:00",
"alt": null,
"width": 800,
"height": 800,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/Mochila_Backpack.png?v=1571715577",
"variant_ids": [
12535580164162
],
"admin_graphql_api_id": "gid://shopify/ProductImage/3736686919746"
},
{
"id": 3736686952514,
"product_id": 1413104205890,
"position": 2,
"created_at": "2018-06-18T08:22:39-04:00",
"updated_at": "2019-10-21T23:39:37-04:00",
"alt": null,
"width": 430,
"height": 430,
"src": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/Backpack_black.png?v=1571715577",
"variant_ids": [...], // 1 items
"admin_graphql_api_id": "gid://shopify/ProductImage/3736686952514"
}
],
"image": "https://cdn.shopify.com/s/files/1/0017/6367/2130/products/Mochila_Backpack.png?v=1571715577"
}
]
}

Anchor
_u8d56a3d99ho
_u8d56a3d99ho
Get Shop Info

This action is used to bring up information about your shopify store.

Anchor
_vsynm3l10y4
_vsynm3l10y4
Input

...

Anchor
_lq7k0o84u7ua
_lq7k0o84u7ua
Response Payload

{
"shop": {
"id": 1763672130,
"name": "CONNECTDOTS DEMO STORE",
"email": "matthew@uchat.com.au",
"domain": "http://connectdots-demo-store.myshopify.com ",
"province": "Queensland",
"country": "AU",
"address1": "49 payne st",
"zip": "4068",
"city": "indooroopilly",
"phone": "0422213688",
"latitude": -27.4940251,
"longitude": 152.9733169,
"primary_locale": "en",
"address2": "",
"country_code": "AU",
"country_name": "Australia",
"currency": "AUD",
"customer_email": "matthew@uchat.com.au",
"timezone": "(GMT-05:00) America/New_York",
"iana_timezone": "America/New_York",
"shop_owner": "CONNECTDOTS DEMO STORE Admin",
"myshopify_domain": "http://connectdots-demo-store.myshopify.com "
}
}

Anchor
_j3xg4xe0fxei
_j3xg4xe0fxei
Create Draft Order For One Product

This action is used to create a draft order for a customer using their customer id and product variant id.

Anchor
_r6zgobb7sa0n
_r6zgobb7sa0n
Input

...

Anchor
_ari7lsuuh24a
_ari7lsuuh24a
Response Payload

{
"draft_order": {
"id": 932211818562,
"note": "",
"email": null,
"taxes_included": false,
"currency": "AUD",
"invoice_sent_at": null,
"created_at": "2023-04-06T23:21:38-04:00",
"updated_at": "2023-04-06T23:21:38-04:00",
"tax_exempt": false,
"completed_at": null,
"name": "#D127",
"status": "open",
"line_items": [
{...} // 20 keys
],
"shipping_address": null,
"billing_address": null,
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/149487cd2cd8c0dc0c6f0a02cea7570e ",
"applied_discount": null,
"order_id": null,
"shipping_line": null,
"tax_lines": [
],
"tags": "",
"note_attributes": [
],
"total_price": "45.90",
"subtotal_price": "45.90",
"total_tax": "0.00",
"payment_terms": null,
"admin_graphql_api_id": "gid://shopify/DraftOrder/932211818562"
}
}

Anchor
_r4ekh1x552si
_r4ekh1x552si
Create Draft Order For Multiple Products

This action is used for creating a draft order that includes multiple products of customers using their customer ID

Anchor
_n9mxa52svrw4
_n9mxa52svrw4
Input

...

Anchor
_386unrqpbgfe
_386unrqpbgfe
Response Payload

{
"draft_order": {
"id": 932213981250,
"note": "",
"email": null,
"taxes_included": false,
"currency": "AUD",
"invoice_sent_at": null,
"created_at": "2023-04-07T00:18:51-04:00",
"updated_at": "2023-04-07T00:18:51-04:00",
"tax_exempt": false,
"completed_at": null,
"name": "#D128",
"status": "open",
"line_items": [
{...} // 20 keys
],
"shipping_address": null,
"billing_address": null,
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/9c7bf5e61895642a0ec653438b26015f ",
"applied_discount": null,
"order_id": null,
"shipping_line": null,
"tax_lines": [
],
"tags": "",
"note_attributes": [
],
"total_price": "45.90",
"subtotal_price": "45.90",
"total_tax": "0.00",
"payment_terms": null,
"admin_graphql_api_id": "gid://shopify/DraftOrder/932213981250"
}
}

Anchor
_4azbfl1h8n8
_4azbfl1h8n8
Create Draft Order WIth Custom Product

This action is used to create a draft order using a custom product.

Anchor
_1o6tbty0qion
_1o6tbty0qion
Input

...

Anchor
_3u19tdd6ix5k
_3u19tdd6ix5k
Reponse Payload

{
"draft_order": {
"id": 932221059138,
"note": "",
"email": null,
"taxes_included": false,
"currency": "AUD",
"invoice_sent_at": null,
"created_at": "2023-04-07T04:17:52-04:00",
"updated_at": "2023-04-07T04:17:52-04:00",
"tax_exempt": false,
"completed_at": null,
"name": "#D129",
"status": "open",
"line_items": [
{...} // 20 keys
],
"shipping_address": null,
"billing_address": null,
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/dde50cad201cc7a8b29434e65e517f00",
"applied_discount": null,
"order_id": null,
"shipping_line": null,
"tax_lines": [
{...} // 3 keys
],
"tags": "",
"note_attributes": [
],
"total_price": "22.00",
"subtotal_price": "20.00",
"total_tax": "2.00",
"payment_terms": null,
"admin_graphql_api_id": "gid://shopify/DraftOrder/932221059138"
}
}

Anchor
_lr4g8rkuqgy9
_lr4g8rkuqgy9
Send An Invoice Of Draft Order

This action is used to send an invoice of the draft order created to the customer. Please note that the email id used to send the email should be of someone from the staff or someone who has staff privileges.

Anchor
_uuco14268i63
_uuco14268i63
Input

...

Anchor
_2ek89gow9ebk
_2ek89gow9ebk
Response Payload

{
"draft_order_invoice": {
"to": "hammadsiddiqui788@gmail.com",
"from": "matthew6688@gmail.com",
"subject": "Invoice",
"custom_message": "This is a test message",
"bcc": [
]
}
}

Anchor
_vxqy15djeu6f
_vxqy15djeu6f
Apply Discount To A Draft Order

This action is used to apply a discount offer or code to an existing draft order.

Anchor
_9ejtn7aem56m
_9ejtn7aem56m
Input

...

Anchor
_7pwk6n5y3hp1
_7pwk6n5y3hp1
Response Payload

{
"draft_order": {
"id": 932221059138,
"note": "",
"email": null,
"taxes_included": false,
"currency": "AUD",
"invoice_sent_at": "2023-04-07T04:24:24-04:00",
"created_at": "2023-04-07T04:17:52-04:00",
"updated_at": "2023-04-07T04:29:06-04:00",
"tax_exempt": false,
"completed_at": null,
"name": "#D129",
"status": "invoice_sent",
"line_items": [
{...} // 20 keys
],
"shipping_address": null,
"billing_address": null,
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/dde50cad201cc7a8b29434e65e517f00",
"applied_discount": {
"description": "Start of summer clearance",
"value": "20.0",
"title": "Summer sale",
"amount": "4.00",
"value_type": "percentage"
},
"order_id": null,
"shipping_line": null,
"tax_lines": [
{...} // 3 keys
],
"tags": "",
"note_attributes": [
],
"total_price": "17.60",
"subtotal_price": "16.00",
"total_tax": "1.60",
"payment_terms": null,
"admin_graphql_api_id": "gid://shopify/DraftOrder/932221059138"
}
}

Anchor
_fd501dsk4nf3
_fd501dsk4nf3
Complete Draft Order

This action is used to either mark a draft order paid or unpaid.

Anchor
_m9r6f6x3kdms
_m9r6f6x3kdms
Input

...

Anchor
_u8ve7cho79rr
_u8ve7cho79rr
Response Payload

{
"draft_order": {
"id": 932221059138,
"note": "",
"email": null,
"taxes_included": false,
"currency": "AUD",
"invoice_sent_at": "2023-04-07T04:24:24-04:00",
"created_at": "2023-04-07T04:17:52-04:00",
"updated_at": "2023-04-07T04:35:41-04:00",
"tax_exempt": false,
"completed_at": "2023-04-07T04:35:41-04:00",
"name": "#D129",
"status": "completed",
"line_items": [
{...} // 20 keys
],
"shipping_address": null,
"billing_address": null,
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/dde50cad201cc7a8b29434e65e517f00",
"applied_discount": {
"description": "Start of summer clearance",
"value": "20.0",
"title": "Summer sale",
"amount": "4.00",
"value_type": "percentage"
},
"order_id": 4877204291650,
"shipping_line": null,
"tax_lines": [
{...} // 3 keys
],
"tags": "",
"note_attributes": [
],
"total_price": "17.60",
"subtotal_price": "16.00",
"total_tax": "1.60",
"payment_terms": null,
"admin_graphql_api_id": "gid://shopify/DraftOrder/932221059138"
}
}

Delete Draft Order

This action is used to delete the draft order using draft order Id.

Input

...

Respone Payload

[

]

Anchor
_og5vy5laex2v
_og5vy5laex2v
Get Draft Order Info

This action is used to fetch information of a particular draft orde using draft orde ID

Anchor
_1wdi4nazlj6g
_1wdi4nazlj6g
Input

...

Anchor
_destuni4lkes
_destuni4lkes
Response Payload

{
"draft_order": {
"id": 932222074946,
"note": "",
"email": null,
"currency": "AUD",
"invoice_sent_at": null,
"created_at": "2023-04-07T04:44:07-04:00",
"updated_at": "2023-04-07T04:44:07-04:00",
"status": "open",
"line_items": [
{...} // 20 keys
],
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/420d58624f2da6e77933e7918922d1bf ",
"subtotal_price": "20.00"
}
}

Anchor
_h9s5qzlmyw6h
_h9s5qzlmyw6h
Get Order Info

This action is used to fetch information regarding a particular order using Order Id.

Anchor
_i9bnkzut4v8m
_i9bnkzut4v8m
Input

...

Anchor
_j6eztvj2iizi
_j6eztvj2iizi
Response Payload

{
"order": {
"id": 4861820502082,
"cancelled_at": null,
"closed_at": null,
"confirmed": true,
"contact_email": "hammadsiddiqui788@gmail.com",
"created_at": "2023-03-27T18:03:31-04:00",
"currency": "AUD",
"email": "hammadsiddiqui788@gmail.com",
"financial_status": "pending",
"fulfillment_status": null,
"name": "#1036",
"number": 36,
"order_number": 1036,
"order_status_url": "https://connectdots-demo-store.myshopify.com/1763672130/orders/b545a20096979e8912b3f5de5261521a/authenticate?key=37180e3cdc0c7e6f172cf33407b82a20 ",
"phone": null,
"processed_at": "2023-03-27T18:03:30-04:00",
"reference": "019761d686838bd5f9056c44b791e4ac",
"subtotal_price": "24.87",
"tax_lines": [
],
"total_discounts": "0.00",
"total_line_items_price": "24.87",
"total_price": "44.87",
"updated_at": "2023-03-27T18:03:32-04:00"
}
}

Anchor
_vdssb4rhxunc
_vdssb4rhxunc
Add To Cart

This action is used to add a product to a user’s cart using bot user’s NS and variant id of the product.

Anchor
_vpgr0kkv0y5q
_vpgr0kkv0y5q
Input

...

Anchor
_h6t1vyac2whm
_h6t1vyac2whm
Response Payload

{
"variant_id": 12535571218498,
"product_id": 1413101355074,
"quantity": 2,
"previous_quantity": 1
}

Anchor
_n6coadoi5ngs
_n6coadoi5ngs
Remove From Cart

This action is used to remove an item from the cart using user NS and variant Id.

Anchor
_j5892j5vj74d
_j5892j5vj74d
Input

...

Anchor
_2295bqwqc8e1
_2295bqwqc8e1
Response Payload

{
"variant_id": 12535571218498,
"product_id": 1413101355074,
"quantity": 1,
"previous_quantity": 2
}

Anchor
_n00qzpco7z35
_n00qzpco7z35
Empty Cart

This action is used to completely empty a cart for a user using their user NS

Anchor
_ccczircq815s
_ccczircq815s
Input

...

Anchor
_v9gbnu8cq440
_v9gbnu8cq440
Response Payload

{
"status": "ok"
}

Anchor
_1imbd971j4e2
_1imbd971j4e2
Get Cart Items

This action is used to fetch cart information of a bot user , using their user NS

Anchor
_pw9hrzik49ee
_pw9hrzik49ee
Input

...

Anchor
_lqcoug23sn2h
_lqcoug23sn2h
Response Payload

{
"note": "f12372u15376836",
"taxes_included": false,
"currency": "AUD",
"tax_exempt": false,
"name": "#D131",
"line_items": [
{
"id": 57423008071746,
"variant_id": 12535571218498,
"product_id": 1413101355074,
"title": "2 in 1 Gold MacBook Riser & Stand",
"variant_title": "silver",
"sku": "9877410-silver",
"vendor": "hapans",
"quantity": 3,
"requires_shipping": true,
"taxable": false,
"gift_card": false,
"fulfillment_service": "manual",
"grams": 0,
"tax_lines": [...], // 0 items
"applied_discount": null,
"name": "2 in 1 Gold MacBook Riser & Stand - silver",
"properties": [...], // 0 items
"custom": false,
"price": "47.99",
"admin_graphql_api_id": "gid://shopify/DraftOrderLineItem/57423008071746"
}
],
"tax_lines": [
],
"total_price": "143.97",
"subtotal_price": "143.97",
"total_tax": "0.00"
}

Anchor
_kle3k02viqs9
_kle3k02viqs9
Create Draft Order From Cart

This action is used to create a draft order using line items available in the cart.

Anchor
_un174uu694s4
_un174uu694s4
Input

...

Anchor
_rvru1arudqnq
_rvru1arudqnq
Response Payload

{
"draft_order": {
"id": 932223320130,
"note": "f12372u15376836",
"email": null,
"taxes_included": false,
"currency": "AUD",
"invoice_sent_at": null,
"created_at": "2023-04-07T05:13:45-04:00",
"updated_at": "2023-04-07T05:13:45-04:00",
"tax_exempt": false,
"completed_at": null,
"name": "#D132",
"status": "open",
"line_items": [
{...} // 20 keys
],
"shipping_address": null,
"billing_address": null,
"invoice_url": "https://connectdots-demo-store.myshopify.com/1763672130/invoices/c79c6b0ed4125ded500ed427a00e2009 ",
"applied_discount": null,
"order_id": null,
"shipping_line": null,
"tax_lines": [
],
"tags": "",
"note_attributes": [
],
"total_price": "143.97",
"subtotal_price": "143.97",
"total_tax": "0.00",
"payment_terms": null,
"admin_graphql_api_id": "gid://shopify/DraftOrder/932223320130"
}
}

Anchor
_and6c4h1szw7
_and6c4h1szw7
Create Metafield

This action is used to create a metafield for a resource such as customer, draft order, order , product etc.

Anchor
_mjb418nsfgc7
_mjb418nsfgc7
Input

...

Anchor
_bpkbwuny3v1r
_bpkbwuny3v1r
Response Payload

{
"metafield": {
"id": 20794390872130,
"namespace": "test metafield",
"key": "test_1",
"value": "test",
"value_type": "string",
"description": "This is a test metafield",
"owner_id": 932223320130,
"created_at": "2023-04-07T05:19:02-04:00",
"updated_at": "2023-04-07T05:19:02-04:00",
"owner_resource": "draft_order",
"type": "single_line_text_field",
"admin_graphql_api_id": "gid://shopify/Metafield/20794390872130"
}
}

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Update Metafield

This action is used to update the metafield

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Input

...

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Resource Payload

{
"metafield": {
"value": "test1",
"value_type": "string",
"owner_id": 932223320130,
"namespace": "test metafield",
"key": "test_1",
"id": 20794390872130,
"description": "This is a test metafield",
"created_at": "2023-04-07T05:19:02-04:00",
"updated_at": "2023-04-07T05:43:48-04:00",
"owner_resource": "draft_order",
"type": "single_line_text_field",
"admin_graphql_api_id": "gid://shopify/Metafield/20794390872130"
}
}

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Get Metafield Info

This action is used to bring up information regarding a particular metafield using metafield and resource ids.

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Input

...

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Response Payload

{
"metafield": {
"id": 20794390872130,
"namespace": "test metafield",
"key": "test_1",
"value": "test1",
"description": "This is a test metafield",
"owner_id": 932223320130,
"owner_resource": "draft_order",
"type": "single_line_text_field"
}
}

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Search Metafields

This action is used to search for metafields associated with a resource.

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Input

...

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Response Payload

{
"metafields": [
{
"id": 20794390872130,
"namespace": "test metafield",
"key": "test_1",
"value": "test1",
"description": "This is a test metafield",
"owner_id": 932223320130,
"owner_resource": "draft_order",
"type": "single_line_text_field"
}
]
}

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Delete Metafields

This action is used to delete metafields using the metafield Id and resource Id

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Input

...

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Response Payload

[
]

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Shopify Triggers

UChat now supports native webhook integration with Shopify. There is now no need to use inbound webhooks anymore as not only this native integration has any webhook limitations but also avoids other problems such a removal of webhooks from shopify store, unresponsive and empty payloads etc.

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Re-Establishing Connection with Shopify

Re-establishing connection with shopify in an important step for this update to start working. Follow the steps below to establish the connection:

On Workspace dashboard, click on Integrations and then click on shopify. Afterwards click on Save button and your connection will be re-established.

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Finding & Selecting the Shopify Triggers

Once inside your bot, follow the below steps to find and use the triggers.

Click on Automation from the left side of the scroll bar and then select Triggers from the top.

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Click on “New Trigger” and scroll down till you see Shopify Webhook, select it.

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Native Webhook Actions

UChat supports the following native actions as of now.

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How To Use The Triggers

Follow the below visual guide for using the triggers

...

After adding the details and mapping the variable, attach the trigger to a subflow as:

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We are now ready to use the triggers.

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Triggers & Response Payloads

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Cart Abandoned

Cart Abandoned is triggered from shopify whenever any customer enter their billing details but does not continue to payment page or does not complete the payment. The response payload returns information regarding cart items, amount , checkout page url etc.

The response payload return the following JSON.

{
"id": 31436486049858,
"token": "5f47abde83b5d4a079cd5489c9bc6fa2",
"buyer_accepts_marketing": false,
"buyer_accepts_sms_marketing": false,
"created_at": "2023-03-28T04:56:22+00:00",
"updated_at": "2023-03-28T00:57:03-04:00",
"note": "f12372u15376836",
"taxes_included": false,
"total_weight": 0,
"currency": "AUD",
"phone": "+923032320964",
"customer_locale": "en",
"line_items": [
{
"key": "12535578755138",
"fulfillment_service": "manual",
"gift_card": false,
"grams": 0,
"presentment_variant_title": "Black",
"product_id": 1413103583298,
"quantity": 1,
"requires_shipping": true,
"sku": "11797017-1",
"taxable": false,
"title": "Pink Leather Quartz Watch",
"variant_id": 12535578755138,
"variant_title": "Black",
"variant_price": "14.99",
"vendor": "hapans",
"line_price": "14.99",
"price": "14.99"
}
],
"name": "#31436486049858",
"source_name": "5092638721",
"total_line_items_price": "14.99",
"total_tax": "0.00",
"total_discounts": "0.00",
"subtotal_price": "14.99",
"total_price": "34.99",
"total_duties": "0.00",
"billing_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
},
"customer": {
"id": 5969354489922,
"accepts_marketing": false,
"last_name": "Siddiqui",
"orders_count": 6,
"state": "disabled",
"total_spent": "204.59",
"last_order_id": 4862145101890,
"verified_email": true,
"tax_exempt": false,
"phone": "+923032320964",
"currency": "AUD",
"default_address": {
"customer_id": 5969354489922,
"last_name": "Siddiqui",
"address1": "test",
"city": "test",
"country": "Pakistan",
"zip": "78601",
"name": "Siddiqui",
"country_code": "PK",
"country_name": "Pakistan",
"default": true
}
}
}

Note : The minimum time limit before the cart abandoned webhook triggered is 30 minutes by default

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Order Creation (Cash On Delivery & Credit Card)

This webhook is triggered whenever someone completes the checkout process and places an order. The only difference between the two triggers is that when using Cash on Delivery, the order is by default marked unpaid and when using credit card, the order is by default marked as paid.

The response payload returns the following JSON

{
"id": 4862145101890,
"app_id": 5092638721,
"browser_ip": "119.160.34.14",
"buyer_accepts_marketing": false,
"checkout_id": 31435950030914,
"checkout_token": "3b34065898c1c679e0283b3c8c7d5da0",
"confirmed": true,
"created_at": "2023-03-27T23:16:50-04:00",
"currency": "AUD",
"current_subtotal_price": "24.87",
"current_total_discounts": "0.00",
"current_total_price": "44.87",
"current_total_tax": "0.00",
"customer_locale": "en",
"estimated_taxes": false,
"financial_status": "pending",
"gateway": "Cash on Delivery (COD)",
"location_id": 5833621570,
"name": "#1044",
"note": "f12372u15376836",
"number": 44,
"order_number": 1044,
"order_status_url": "https://connectdots-demo-store.myshopify.com/1763672130/orders/de745afb0f9e4ce033d41035ddd1f58c/authenticate?key=3016e4bcfd50202adb9219947e665765 ",
"payment_gateway_names": [
"Cash on Delivery (COD)"
],
"phone": "+923032320964",
"processed_at": "2023-03-27T23:16:49-04:00",
"processing_method": "manual",
"reference": "a05cd2354ac4540796e3fe1e3c161553",
"source_identifier": "a05cd2354ac4540796e3fe1e3c161553",
"source_name": "5092638721",
"subtotal_price": "24.87",
"taxes_included": false,
"test": false,
"token": "de745afb0f9e4ce033d41035ddd1f58c",
"total_discounts": "0.00",
"total_line_items_price": "24.87",
"total_outstanding": "44.87",
"total_price": "44.87",
"total_price_usd": "29.86",
"total_tax": "0.00",
"total_tip_received": "0.00",
"total_weight": 0,
"updated_at": "2023-03-27T23:16:50-04:00",
"billing_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
},
"customer": {
"id": 5969354489922,
"accepts_marketing": false,
"created_at": "2023-03-27T18:09:49-04:00",
"updated_at": "2023-03-27T23:16:50-04:00",
"last_name": "Siddiqui",
"state": "disabled",
"verified_email": true,
"tax_exempt": false,
"phone": "+923032320964",
"sms_marketing_consent": {
"state": "not_subscribed",
"opt_in_level": "single_opt_in",
"consent_collected_from": "SHOPIFY"
},
"currency": "AUD",
"accepts_marketing_updated_at": "2023-03-27T23:16:50-04:00",
"default_address": {
"id": 7363751346242,
"customer_id": 5969354489922,
"last_name": "Siddiqui",
"address1": "test",
"city": "test",
"country": "Pakistan",
"zip": "78601",
"name": "Siddiqui",
"country_code": "PK",
"country_name": "Pakistan",
"default": true
}
},
"line_items": [
{
"id": 12241816059970,
"fulfillable_quantity": 1,
"fulfillment_service": "manual",
"gift_card": false,
"grams": 0,
"name": "Classic Nato Strap Watch - CH 0221",
"price": "24.87",
"product_exists": true,
"product_id": 1413102731330,
"quantity": 1,
"requires_shipping": true,
"sku": "1097285-ch-0221",
"taxable": false,
"title": "Classic Nato Strap Watch",
"total_discount": "0.00",
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "AUD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "AUD"
}
},
"variant_id": 12535576723522,
"variant_inventory_management": "shopify",
"variant_title": "CH 0221",
"vendor": "hapans"
}
],
"shipping_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
}
}

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Order Cancelled

This webhook is triggered whenever the order is cancelled from the shopify admin console.

The response payload returns the following JSON.

{
"id": 4862123409474,
"app_id": 5092638721,
"browser_ip": "119.160.34.14",
"buyer_accepts_marketing": false,
"cancel_reason": "customer",
"cancelled_at": "2023-03-28T00:50:11-04:00",
"checkout_id": 31435774623810,
"checkout_token": "d30a2d9c71d12d4ff8a154b4b140774e",
"closed_at": "2023-03-28T00:50:10-04:00",
"confirmed": true,
"created_at": "2023-03-27T22:46:04-04:00",
"currency": "AUD",
"current_subtotal_price": "0.00",
"current_total_discounts": "0.00",
"current_total_price": "0.00",
"current_total_tax": "0.00",
"customer_locale": "en",
"estimated_taxes": false,
"financial_status": "voided",
"gateway": "Cash on Delivery (COD)",
"location_id": 5833621570,
"name": "#1041",
"note": "f12372u15376836",
"number": 41,
"order_number": 1041,
"order_status_url": "https://connectdots-demo-store.myshopify.com/1763672130/orders/3e7b990cb48fb3908681618fdfd11cb8/authenticate?key=14cd6656da59e677a3db0b4464e50661 ",
"payment_gateway_names": [
"Cash on Delivery (COD)"
],
"phone": "+923032320964",
"processed_at": "2023-03-27T22:46:02-04:00",
"processing_method": "manual",
"reference": "934715d25490a701d19d0afb46e2e73a",
"source_identifier": "934715d25490a701d19d0afb46e2e73a",
"source_name": "5092638721",
"subtotal_price": "24.87",
"taxes_included": false,
"test": false,
"token": "3e7b990cb48fb3908681618fdfd11cb8",
"total_discounts": "0.00",
"total_line_items_price": "24.87",
"total_outstanding": "0.00",
"total_price": "44.87",
"total_price_usd": "29.86",
"total_tax": "0.00",
"total_tip_received": "0.00",
"total_weight": 0,
"updated_at": "2023-03-28T00:50:11-04:00",
"billing_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
},
"customer": {
"id": 5969354489922,
"accepts_marketing": false,
"created_at": "2023-03-27T18:09:49-04:00",
"updated_at": "2023-03-27T23:16:50-04:00",
"last_name": "Siddiqui",
"state": "disabled",
"verified_email": true,
"tax_exempt": false,
"phone": "+923032320964",
"sms_marketing_consent": {
"state": "not_subscribed",
"opt_in_level": "single_opt_in",
"consent_collected_from": "SHOPIFY"
},
"currency": "AUD",
"accepts_marketing_updated_at": "2023-03-27T23:16:50-04:00",
"default_address": {
"id": 7363751346242,
"customer_id": 5969354489922,
"last_name": "Siddiqui",
"address1": "test",
"city": "test",
"country": "Pakistan",
"zip": "78601",
"name": "Siddiqui",
"country_code": "PK",
"country_name": "Pakistan",
"default": true
}
},
"line_items": [
{
"id": 12241758912578,
"fulfillable_quantity": 0,
"fulfillment_service": "manual",
"gift_card": false,
"grams": 0,
"name": "Classic Nato Strap Watch - CH 0222",
"price": "24.87",
"product_exists": true,
"product_id": 1413102731330,
"quantity": 1,
"requires_shipping": true,
"sku": "1097285-ch-0222",
"taxable": false,
"title": "Classic Nato Strap Watch",
"total_discount": "0.00",
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "AUD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "AUD"
}
},
"variant_id": 12535576133698,
"variant_inventory_management": "shopify",
"variant_title": "CH 0222",
"vendor": "hapans"
}
],
"shipping_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
}
}

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Order Paid

This webhook is triggered whenever the order is marked from the shopify admin console.

The response payload returns the following JSON.

{
"id": 4862145101890,
"app_id": 5092638721,
"browser_ip": "119.160.34.14",
"buyer_accepts_marketing": false,
"checkout_id": 31435950030914,
"checkout_token": "3b34065898c1c679e0283b3c8c7d5da0",
"confirmed": true,
"created_at": "2023-03-27T23:16:50-04:00",
"currency": "AUD",
"current_subtotal_price": "24.87",
"current_total_discounts": "0.00",
"current_total_price": "44.87",
"current_total_tax": "0.00",
"customer_locale": "en",
"estimated_taxes": false,
"financial_status": "paid",
"gateway": "Cash on Delivery (COD)",
"location_id": 5833621570,
"name": "#1044",
"note": "f12372u15376836",
"number": 44,
"order_number": 1044,
"order_status_url": "https://connectdots-demo-store.myshopify.com/1763672130/orders/de745afb0f9e4ce033d41035ddd1f58c/authenticate?key=3016e4bcfd50202adb9219947e665765 ",
"payment_gateway_names": [
"Cash on Delivery (COD)"
],
"phone": "+923032320964",
"processed_at": "2023-03-27T23:16:49-04:00",
"processing_method": "manual",
"reference": "a05cd2354ac4540796e3fe1e3c161553",
"source_identifier": "a05cd2354ac4540796e3fe1e3c161553",
"source_name": "5092638721",
"subtotal_price": "24.87",
"taxes_included": false,
"test": false,
"token": "de745afb0f9e4ce033d41035ddd1f58c",
"total_discounts": "0.00",
"total_line_items_price": "24.87",
"total_outstanding": "0.00",
"total_price": "44.87",
"total_price_usd": "29.86",
"total_tax": "0.00",
"total_tip_received": "0.00",
"total_weight": 0,
"updated_at": "2023-03-28T00:42:02-04:00",
"billing_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
},
"customer": {
"id": 5969354489922,
"accepts_marketing": false,
"created_at": "2023-03-27T18:09:49-04:00",
"updated_at": "2023-03-27T23:16:50-04:00",
"last_name": "Siddiqui",
"state": "disabled",
"verified_email": true,
"tax_exempt": false,
"phone": "+923032320964",
"sms_marketing_consent": {
"state": "not_subscribed",
"opt_in_level": "single_opt_in",
"consent_collected_from": "SHOPIFY"
},
"currency": "AUD",
"accepts_marketing_updated_at": "2023-03-27T23:16:50-04:00",
"default_address": {
"id": 7363751346242,
"customer_id": 5969354489922,
"last_name": "Siddiqui",
"address1": "test",
"city": "test",
"country": "Pakistan",
"zip": "78601",
"name": "Siddiqui",
"country_code": "PK",
"country_name": "Pakistan",
"default": true
}
},
"line_items": [
{
"id": 12241816059970,
"fulfillable_quantity": 1,
"fulfillment_service": "manual",
"gift_card": false,
"grams": 0,
"name": "Classic Nato Strap Watch - CH 0221",
"price": "24.87",
"product_exists": true,
"product_id": 1413102731330,
"quantity": 1,
"requires_shipping": true,
"sku": "1097285-ch-0221",
"taxable": false,
"title": "Classic Nato Strap Watch",
"total_discount": "0.00",
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "AUD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "AUD"
}
},
"variant_id": 12535576723522,
"variant_inventory_management": "shopify",
"variant_title": "CH 0221",
"vendor": "hapans"
}
],
"shipping_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
}
}

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Order Fulfilled

This webhook is triggered whenever the order is fulfilled from the shopify admin console. It return information such as order details and shipping tracking from merchants etc.

The response payload returns the following JSON.

{
"id": 4862145101890,
"app_id": 5092638721,
"browser_ip": "119.160.34.14",
"buyer_accepts_marketing": false,
"checkout_id": 31435950030914,
"checkout_token": "3b34065898c1c679e0283b3c8c7d5da0",
"closed_at": "2023-03-28T00:47:58-04:00",
"confirmed": true,
"created_at": "2023-03-27T23:16:50-04:00",
"currency": "AUD",
"current_subtotal_price": "24.87",
"current_total_discounts": "0.00",
"current_total_price": "44.87",
"current_total_tax": "0.00",
"customer_locale": "en",
"estimated_taxes": false,
"financial_status": "paid",
"fulfillment_status": "fulfilled",
"gateway": "Cash on Delivery (COD)",
"location_id": 5833621570,
"name": "#1044",
"note": "f12372u15376836",
"number": 44,
"order_number": 1044,
"order_status_url": "https://connectdots-demo-store.myshopify.com/1763672130/orders/de745afb0f9e4ce033d41035ddd1f58c/authenticate?key=3016e4bcfd50202adb9219947e665765 ",
"payment_gateway_names": [
"Cash on Delivery (COD)"
],
"phone": "+923032320964",
"processed_at": "2023-03-27T23:16:49-04:00",
"processing_method": "manual",
"reference": "a05cd2354ac4540796e3fe1e3c161553",
"source_identifier": "a05cd2354ac4540796e3fe1e3c161553",
"source_name": "5092638721",
"subtotal_price": "24.87",
"taxes_included": false,
"test": false,
"token": "de745afb0f9e4ce033d41035ddd1f58c",
"total_discounts": "0.00",
"total_line_items_price": "24.87",
"total_outstanding": "0.00",
"total_price": "44.87",
"total_price_usd": "29.86",
"total_tax": "0.00",
"total_tip_received": "0.00",
"total_weight": 0,
"updated_at": "2023-03-28T00:47:58-04:00",
"billing_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
},
"customer": {
"id": 5969354489922,
"accepts_marketing": false,
"created_at": "2023-03-27T18:09:49-04:00",
"updated_at": "2023-03-27T23:16:50-04:00",
"last_name": "Siddiqui",
"state": "disabled",
"verified_email": true,
"tax_exempt": false,
"phone": "+923032320964",
"sms_marketing_consent": {
"state": "not_subscribed",
"opt_in_level": "single_opt_in",
"consent_collected_from": "SHOPIFY"
},
"currency": "AUD",
"accepts_marketing_updated_at": "2023-03-27T23:16:50-04:00",
"default_address": {
"id": 7363751346242,
"customer_id": 5969354489922,
"last_name": "Siddiqui",
"address1": "test",
"city": "test",
"country": "Pakistan",
"zip": "78601",
"name": "Siddiqui",
"country_code": "PK",
"country_name": "Pakistan",
"default": true
}
},
"fulfillments": [
{
"id": 4365623230530,
"created_at": "2023-03-28T00:47:58-04:00",
"location_id": 5833621570,
"name": "#1044.1",
"order_id": 4862145101890,
"service": "manual",
"status": "success",
"tracking_company": "Bonds",
"tracking_number": "23123123",
"tracking_numbers": [
"23123123"
],
"tracking_url": "https://appsrv.bondscouriers.com.au/bondsweb/track-job.htm?jobNo=23123123 ",
"tracking_urls": [
"https://appsrv.bondscouriers.com.au/bondsweb/track-job.htm?jobNo=23123123 "
],
"updated_at": "2023-03-28T00:47:58-04:00",
"line_items": [
{
"id": 12241816059970,
"fulfillable_quantity": 0,
"fulfillment_service": "manual",
"fulfillment_status": "fulfilled",
"gift_card": false,
"grams": 0,
"name": "Classic Nato Strap Watch - CH 0221",
"price": "24.87",
"product_exists": true,
"product_id": 1413102731330,
"quantity": 1,
"requires_shipping": true,
"sku": "1097285-ch-0221",
"taxable": false,
"title": "Classic Nato Strap Watch",
"total_discount": "0.00",
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "AUD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "AUD"
}
},
"variant_id": 12535576723522,
"variant_inventory_management": "shopify",
"variant_title": "CH 0221",
"vendor": "hapans"
}
]
}
],
"line_items": [
{
"id": 12241816059970,
"fulfillable_quantity": 0,
"fulfillment_service": "manual",
"fulfillment_status": "fulfilled",
"gift_card": false,
"grams": 0,
"name": "Classic Nato Strap Watch - CH 0221",
"price": "24.87",
"product_exists": true,
"product_id": 1413102731330,
"quantity": 1,
"requires_shipping": true,
"sku": "1097285-ch-0221",
"taxable": false,
"title": "Classic Nato Strap Watch",
"total_discount": "0.00",
"total_discount_set": {
"shop_money": {
"amount": "0.00",
"currency_code": "AUD"
},
"presentment_money": {
"amount": "0.00",
"currency_code": "AUD"
}
},
"variant_id": 12535576723522,
"variant_inventory_management": "shopify",
"variant_title": "CH 0221",
"vendor": "hapans"
}
],
"shipping_address": {
"address1": "test",
"city": "test",
"zip": "78601",
"country": "Pakistan",
"last_name": "Siddiqui",
"name": "Siddiqui",
"country_code": "PK"
}
}

Anchor
_m69qpmjxwkcq
_m69qpmjxwkcq
User Creation With Triggers

The webhook identifies the users using phone number and email address and then matching it from the existing bot users already present. If the bot users are not found then phone number is used to create the user. If phone number is returned null, then email is used to create the user. When users are created using phone numbers, they are created under whatsapp channel by default, and when users are created using email, they are created under web channel.