Shopify Integration

Integrating UChat, a powerful chatbot platform, with your Shopify store offers a wide range of benefits that enhance the overall customer experience and boost your online business success. Some of the key benefits include:

1. Improved Customer Support: UChat provides instant responses to customer inquiries, order tracking, and product recommendations, reducing response time and providing a convenient way for customers to get the information they need without waiting. This leads to better customer satisfaction and loyalty.

2. Increased Sales: UChat offers personalized product recommendations, upselling and cross-selling opportunities, and discounts to customers through automated chat interactions. This helps improve conversion rates and boosts revenue for your online store.

3. Enhanced Customer Engagement: UChat creates a conversational and interactive shopping experience, allowing customers to ask questions, get recommendations, and receive personalized offers through the chatbot. This creates a more engaging and enjoyable shopping experience that encourages repeat purchases.

4. Automated Messages: UChat enables you to send automated messages for abandoned carts, order confirmations, and order fulfillment notifications, keeping your customers informed and engaged throughout the purchasing process. This helps reduce cart abandonment and increases customer retention.

Overall, integrating UChat with your Shopify store empowers you with a powerful chatbot that improves customer support, increases sales, enhances customer engagement, enables automated messages, and provides valuable insights. This ultimately leads to a smoother shopping experience for your customers and helps you achieve business success in the competitive world of e-commerce.

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Here is the overview of UChat integration with Shopify

Video Courses & Templates

In this section, You will be able to learn a short mini course about UChat native integration with shopify, you can also download our ready to use template.

Here is a list of the video tutorials:

• How to create an app and connect to UChat

• How to create a shopping and checkout experience

• How to set up an order confirmation message

• Setting up an abandon cart automation

• Set up your order fulfillment automation

• How to set up your Shopify demo store for free

• Selling your Shopify products inside of WhatsApp native e-commerce

More details about the course, you can learn it here.

Create Shopify Private App

The integration with UChat will start with creating your own private app, it will takes you maximum 5 mins to do, simply follow our tutorials here to create your first private app

Install the Private App

After create your private app, you need to install to your shopify store, follow the instruction here.

Connect with UChat

After you install your private app to your shopify store, it’s time to connect with UChat. Follow the instruction here.

How to use Shopify Actions

Here is an overview on how to use Shopify actions, and you can find Shopify action in UChat → Action → Integrations.

Find more details information here.

Shopify Native Actions - Customers

In this section, we will talk about the “Customer” related actions. UChat support below customer related actions:

• Search for Customers

• Get customer information

• Get customer orders

• Get customer abandoned checkout

You can find more information here.

Shopify Native Actions - Products

In this section, we will talk about the “Products & Collection” related actions. UChat support below customer related actions:

• Search for products

• Get product information

• Get product images

• Get product variants

• Search for custom collections

• Search for smart collections

• Get collection information

• Get collection products

You can find more information here.

Shopify Native Actions - Orders

In this section, we will talk about the “Orders” related actions. UChat support below customer related actions:

• Get Shop Information

• Lookup discount code

• Create discount code

• Search for draft orders

• Create draft orders for one product

• Create draft order for multiple products

• Create draft order with custom products

• Send an invoice for the draft order

• Apply discount to draft order

• Complete draft order

• Get draft order information

• Get order information

You can find more information here.

Shopify Native Actions - Ecommerce

In this section, we will talk about the “Ecommerce” related actions. UChat support below customer related actions:

• Add to Cart

• Remove from Cart

• Empty Cart

• Get Cart Items

• Create draft order From Cart

You can find more information here.

Shopify Native Actions - Meta Fields

In this section, we will talk about the “Meta Fields” related actions. UChat support below customer related actions:

• Create Meta Field

• Update Meta Field

• Get Meta Field Information

• Search Meta Fields

• Delete Meta Field

You can find more information here.

Shopify Native Triggers

UChat now supports native webhook integration with Shopify. There is now no need to use inbound webhooks anymore as not only this native integration has any webhook limitations but also avoids other problems such a removal of webhooks from shopify store, unresponsive and empty payloads etc.

• Cart Abandoned

• Order Creation (Cash On Delivery & Credit Card)

• Order Cancelled

• Order Paid

• Order Fulfilled

• Draft Order Creation

You can find more information here.