Workspace Settings

On your dashboard, at the bottom of the left column sidebar, you will find “Workspace Settings”. This tab is used for configuring settings related to workspace such as timezones, name of the workspace, inviting/removing members, managing roles and observing logs.

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You will find different tabs in the workspace settings.

Profile

Members

Agent Groups

Tickets - Only available for UChat Partners

Conversation

Channels

Audit Logs - Only available for Owner & Admin