Audit Logs
- Matthew Miao
- Hammad Siddiqui
Please note this settings is only available to the owner & admin of the workspace.
Audit logs gives the users ability to keep track of the changes happening across their workspace. The information includes which team members switched to workspace, what flows were changed, which nodes were deleted/created and who made the changes.
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Audit logs gives a comprehensive analysis of the activity happening across the workspaces and provides an extra layer of security and accountiblity when handling a team of members.
You can use the filters at the top-left of the interface for filtering by users, action and the subject to monitor specific changes happening to a flow or within workspace.
Actions List
Action | Explanation |
|---|---|
create | This action means that a node is being created, such as an action node to perform an action or a send message node to send a message |
delete | This means that something is deleted. This can be a node or a trigger or a CUF or bot user |
install | This means a template or a miniapp is installed on the bot. |
link | This means an integration was linked with the workspace. An example would be that of an SMTP connection or OpenAI integration |
login | This means a user was logged into the workspace |
logout | This means a user was logged out of the workspace |
switch | This means a user switched from one workspace to another |
system | This means there has been an |
uninstall | This means a miniapp is uninstalled from the workspace |
unlink | This means an integration has been unlinked from the workspace |
update | This means a node has been updated, an example would be to update the text of a Send Message node |
Subjects List
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Subject | Explanation |
addon | indicates when the addon is added |
agent_segment | Segment used by agent for Global search |
board | indicates a change in the board |
board_column | Indicate a change in the board column |
bot | Indicate a change in the bot |
bot_action | Indicate a change in the bot action |
bot_addon | Indicate a change in the bot addon |
bot_comment | Automation -> Comment keyword |
bot_event | Contents -> custom event |
bot_fb_ads | Indicate a change in the Facebook Ads Payload |
bot_fb_feedback | Contents -> Customer feedback |
bot_fb_lead_form | Indicate a change in the FB Lead Form |
bot_field | Indicate a change in the bot filed |
bot_intent | Automation -> Intents |
bot _keyword | Automation -> Keywords |
bot_lang | Indicate a change in the bot language |
bot_menu | Indicate a change in the bot Menu |
bot_message | Send message node |
bot_node | Indicate a change in the bot node |
bot_question | Question node |
bot_report | Tool -> Custom report |
bot_segment | Bot users -> Segment |
bot_sequence | Automation -> Sequence |
bot_shorcut | Tools -> Shortcut |
bot_tag | Indicate a change in the bot tag |
bot_template | Enables logging for template-related actions such as creation, deletion, and updates. |
bot_template_install | Updates on Installed template, such as can edit, can view, disable auto update… |
bot_template_link | For generate one time link |
bot_tester | Tools -> Tester |
bot_trigger | Automation -> Trigger |
bot_user | Bot User |
bot_widget | Tools -> Widget |
broadcast | Indicate sending the broadcast |
calendly | Integration -> Calendly |
Change email | Â |
chatwood | Bot -> chatwood |
chatwood_agnet | Integration -> chatwood agent |
Claude | Integration -> claude |
Closing note | Bot -> Contents -> Closing Notes |
Cloudinary | Indicate Connection with Cloudinary |
crm_v1 | Integration -> GHL CRM v1 |
custom menu | Partner -> custom menu |
data_store | Data store (rows and records) actions with Storage like MySql |
discount_code | Ecommerce -> discount code |
email_template | My Contents -> Email template |
Bot -> Facebook | |
facebook_ads | Enables logging for removing of Facebook ads Account |
facebook_business | Enables logging for removing of Facebook business Account |
facebook_group | Enables logging for removing of Facebook group |
facebook_agent | Â |
gemini | Enables logging for Google Gemini actions Integration (update) and removal (delete) |
gohighlevel | Integration -> GHL |
google_business | Integration |
google_business_message | Bot -> Google business message |
google_dialogflow | Integration |
google_gmail | Integration |
google_map | Enables logging for Google Map actions Integration (update) and removal (delete) |
google_sheet | Integration |
google_tag_manager | Integration |
inbound_webhook | Tools -> Inbound webhook |
Bot | |
intercom | Bot |
intercom_agent | Integration |
jivochat | Bot |
jivochat_agent | Integration |
line | Bot |
live_chat_webhook | Integration |
mailchimp | Integration |
mapbox | Integration |
mark email deleted | Â |
mark email verified | Â |
messagemedia | Integration |
mini_app | Enables logging for board-related actions such as creation, deletion, updates and install. |
mongodb | Integration |
mysql | Integration |
node | Enables logging for node-related actions such as creation, deletion. |
nodes | Enables logging for nodes-related (Block actions) actions such as pasted, deletion. |
one_time_link | Template -> create/delete one time link |
openai | Enables logging for OpenAI-related actions Integration (update) and removal (delete) |
openai_embedding | Integration -> Open AI |
openai_system_message | Integration -> Open AI |
otn_topic | Contents -> Notification Topics |
paypal | Integration |
persona | Enables logging for personna actions such as creation, deletion, and updates. |
pgsql | Enables logging for PostGreSQL actions Integration (update) and removal (delete) |
phone_number | Integration |
plan | Partner -> change plan |
product | Ecommerce -> Product |
product_tag | Enables logging for product tag actions such as creation, deletion, and updates. |
product_type | Enables logging for product tyoe actions such as creation, deletion, and updates. |
product_variant | Enables logging for product varient actions such as creation, deletion, and updates. |
product_vendor | Enables logging for product vendor actions such as creation, deletion, and updates. |
s3storage | Enables logging forS3Storage actions Integration (update) and removal (delete) |
sendgrid | Integration |
shop_collection | Ecommerce |
shop_location | Ecommerce |
shop_order | Ecommerce |
shop_setting | Ecommerce |
Shopify | Integration |
signalwire | Integration |
slack | Bot |
slack_agent | Integration |
slack_webhook | Integration |
sms | Bot |
smtp | Integration -> SMTP |
stripe | Integration |
sub_flow | Flow -> Sub flow |
team | create/delete Workspace |
team_folder | Folder for workspaces level contents, such as labels |
team_group | Agent group |
team_label | Content-> labels |
telegram | Bot |
telnyx | Bot |
twilio | Integration |
user | User -> login, logout |
user_addon | Workspace add/remove member |
user_field | Content -> user field |
Viber | Bot |
videosdk | Integration |
vk | Bot |
voice | Bot |
Vudu | Integration |
waapi | Bot |
Bot | |
Bot | |
whatsapp_channel | link/unlink WhatsApp multiple channel to the same bot |
whatsapp_cloud | Bot |
whatsapp_flow | Content -> Whatsapp flow |
whatsapp_template | Content -> Whatsapp template |
woocommerce | Integration |
workspace | Partner create workspace |
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