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Now lets jump into the Dashboard Live Chat section as shown in the below Image.

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List of Use Data Sections

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Profile Data of User

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Custom User Field’s (CUF’s)

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Notes Section

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Tags

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Subscribed Sequences

The user data showing the subscribed Sequences, the user might be in Currently.

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Notification Topics

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Shop Orders

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This Feature allows the Live Chat Agent to be little bit more structured instead of needing to scroll down endlessly when having a lot of tags, CUF’s a user has got.

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Video Tutorial

https://www.youtube.com/watch?v=bLPh6q48aco