Live Chat Update: User Data Segments

Introduction

Introducing a new feature connected with Live Chat Section for the User Data.

Now the Live Chat Agent can see the User Data in a more structured method.

This feature shows lots of Data for each Individual User.

Now the User Data are divided basically into sections of different kinds of data inside.

Overview of the feature inside

Now lets jump into the Dashboard Live Chat section as shown in the below Image.

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List of Use Data Sections

On right hand side, you can see the Overview Section, where you can see the User data divided into several Sections:

1. Profile Data

2. Custom User Field’s (CUF’s)

3. Notes Section

4. Tags

5. Subscribed Sequences

6. Notification Topics

7. Shop Orders

Profile Data of User

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Custom User Field’s (CUF’s)

Notes Section

Tags

Subscribed Sequences

The user data showing the subscribed Sequences, the user might be in Currently.

Notification Topics

Shop Orders

This Feature allows the Live Chat Agent to be little bit more structured instead of needing to scroll down endlessly when having a lot of tags, CUF’s a user has got.

Now you can switch between these several Sections easily with just a Click under one WIndow.

Video Tutorial