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Table of Contents
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This section will give you an overall idea about how to use the UChat flow builder. You can open a flow and try side by side when you learn it.

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Sub Flow consists of steps. There are 8 types of steps:

Step

Usage

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display information

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ask question and wait for user input

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process data and tasks via integrations, APIs, notifications...

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go different steps depend on conditions

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go different steps depend on probability

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send full email instead of short email notification

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jump to a step or sub flow rather than using a line connector

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define output for the function flow

Info

The differences among different types of flow are Flow Setup, Send Message Step and Question Step. Each channel has its own limitation of message types. For example, you can display a product gallery in Facebook Messenger while the SMS channel doesn't support that.