Flow Builder Overview

This section will give you an overall idea about how to use the UChat flow builder. You can open a flow and try side by side when you learn it.

IMPORTANT - 💁 Please make sure you go through every detail on this page before you start building bots.

Flow, Sub Flow and Step

Flow Type

To begin with, you need to create a flow. Currently, UChat provides you with 11 types of flow:

Sub Flow Type

Flow consists of sub flows. There are 3 types of sub flow:

Step Type

Sub Flow consists of steps. There are 8 types of steps:

Step	Usage
	display information
	ask question and wait for user input
	process data and tasks via integrations, APIs, notifications...
	go different steps depend on conditions
	go different steps depend on probability
	send full email instead of short email notification
	jump to a step or sub flow rather than using a line connector
	define output for the function flow

The differences among different types of flow are Flow Setup, Send Message Step and Question Step. Each channel has its own limitation of message types. For example, you can display a product gallery in Facebook Messenger while the SMS channel doesn't support that.