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We want to make the refund process as smooth and hassle-free as possible. To request a refund, simply contact our customer support team and they will be happy to assist you.
FAQs & common questions
How to purchase more bot users?
If you are on our business monthly plan, you don’t need to purchase bot users. Because it’s on auto scale. We will automatically charge you at the billing date for the usage of that month. Please note, it’s charged based on the max bot users in the current billing cycle.
If you need extra bot, you just need to create the bot directly. It will prompt you the extra charges ($10 per month for every extra bot).