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With Shopify, your bot can show and gather information during conversations, including customers, products, discounts and shop details.
Create a custom app
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After you login your Shopify store, go to “Apps and sales channels”, and then you can create an app.
After you click “create an app” button, you will be redirect to below screenshot, give it a name, and then you will get the new app created.
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Click the “Configure Admin API scopes”,
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and then you need to give the permission to use the scopes below:
Write_customers
Read_customers
Write_discounts
Read_discounts
Read_files
Read_fulfillments
Write_orders
Read_orders
Write_product_listings
Read_product_listings
Write_products
Read_products
Write_script_tags
Read_script_tags
After you select all the scopes, save it.
Install the App
After you create the app, and select all the necessary scopes, now you can install this app to your store.
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After you install the app, you will see the token as per screenshot below:
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Now you can copy the token to the password in UChat. also copy the API key to the api key in UChat.
Last thing, you need to copy your shopify domain(the one like this xxx.myshopify.com), please note, it’s not your own domain.
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Connect with UChat
Now after you login in your UChat account, you can go to integrations, and then go to Shopify.
After you put your API key, Token & Shopify domain, your connection will be done!
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By following the above 4 steps, jumping to Shopify's website and logging in yourself, you can easily connect your Shopify account to UChat.
After connection, you will then be able to use Shopify in your Action step. As follow are the functions you can utilize. Descriptions for each field will be put on corresponding photos.
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TIP - The functions work via API calls. This means that, by giving some inputs, you get your outputs from the servers. The outputs are saved in custom fields for future uses. |
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WARNING - You might need to know how to build flow and use variables before you read the following functions. See links below for guidance. |
Use Shopify in Action Step
Search for Customers
Get Customer Info
Get Customer Orders
Get Customer Abandoned Checkout
Search for products
Get Product Info
Get Product Images
Get Product Variants
Search for Custom Collections
Search for Smart Collections
Get Collection Info
Get Collection Products
Get Shop Info
Lookup Discount Code
Create Discount Code
Note
Improved Customer Support: UChat provides instant responses to customer inquiries, order tracking, and product recommendations, reducing response time and providing a convenient way for customers to get the information they need without waiting. This leads to better customer satisfaction and loyalty.
Increased Sales: UChat offers personalized product recommendations, upselling and cross-selling opportunities, and discounts to customers through automated chat interactions. This helps improve conversion rates and boosts revenue for your online store.
Enhanced Customer Engagement: UChat creates a conversational and interactive shopping experience, allowing customers to ask questions, get recommendations, and receive personalized offers through the chatbot. This creates a more engaging and enjoyable shopping experience that encourages repeat purchases.
Automated Messages: UChat enables you to send automated messages for abandoned carts, order confirmations, and order fulfillment notifications, keeping your customers informed and engaged throughout the purchasing process. This helps reduce cart abandonment and increases customer retention.
Overall, integrating UChat with your Shopify store empowers you with a powerful chatbot that improves customer support, increases sales, enhances customer engagement, enables automated messages, and provides valuable insights. This ultimately leads to a smoother shopping experience for your customers and helps you achieve business success in the competitive world of e-commerce.
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Here is the overview of UChat integration with Shopify
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Video Courses & Templates
In this section, You will be able to learn a short mini course about UChat native integration with shopify, you can also download our ready to use template.
Here is a list of the video tutorials:
More details about the course, you can learn it here.
Create Shopify Private App
The integration with UChat will start with creating your own private app, it will takes you maximum 5 mins to do, simply follow our tutorials here to create your first private app
Install the Private App
After create your private app, you need to install to your shopify store, follow the instruction here.
Connect with UChat
After you install your private app to your shopify store, it’s time to connect with UChat. Follow the instruction here.
How to use Shopify Actions
Here is an overview on how to use Shopify actions, and you can find Shopify action in UChat → Action → Integrations.
Find more details information here.
Shopify Native Actions - Customers
In this section, we will talk about the “Customer” related actions. UChat support below customer related actions:
Search for Customers
Get customer information
Get customer orders
Get customer abandoned checkout
You can find more information here.
Shopify Native Actions - Products
In this section, we will talk about the “Products & Collection” related actions. UChat support below customer related actions:
Search for products
Get product information
Get product images
Get product variants
Search for custom collections
Search for smart collections
Get collection information
Get collection products
You can find more information here.
Shopify Native Actions - Orders
In this section, we will talk about the “Orders” related actions. UChat support below customer related actions:
Get Shop Information
Lookup discount code
Create discount code
Search for draft orders
Create draft orders for one product
Create draft order for multiple products
Create draft order with custom products
Send an invoice for the draft order
Apply discount to draft order
Complete draft order
Get draft order information
Get order information
You can find more information here.
Shopify Native Actions - Ecommerce
In this section, we will talk about the “Ecommerce” related actions. UChat support below customer related actions:
Add to Cart
Remove from Cart
Empty Cart
Get Cart Items
Create draft order From Cart
You can find more information here.
Shopify Native Actions - Meta Fields
In this section, we will talk about the “Meta Fields” related actions. UChat support below customer related actions:
Create Meta Field
Update Meta Field
Get Meta Field Information
Search Meta Fields
Delete Meta Field
You can find more information here.
Shopify Native Triggers
UChat now supports native webhook integration with Shopify. There is now no need to use inbound webhooks anymore as not only this native integration has any webhook limitations but also avoids other problems such a removal of webhooks from shopify store, unresponsive and empty payloads etc.