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Once the purchase is done, the setting will be activate immediately.

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Why you need this?

By default, UChat offer below different roles:

  • Owner

  • Admin

  • Member

  • Live Chat Agent Supervisor

  • Live Chat Agent

You can find more details about our role settings here.

However, if you still want to fine tune the permission/access for every member, you can now do it with the permission add-on.

Note

Only the workspace owner can customerize the user permissions.

Once you purchased this add-on, you can find the settings at:

Workspace Settings -> Members -> Workspace Members -> Permissions

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And once you click the permission option above, you can find below permission you can customerize access at the member level

  • Navbar - Create Workspace

  • Navbar - Live Chat

  • Upload Files

  • Omni-Channel

  • Agent Group Chat

  • Bots

  • Analytics

  • Template Store

  • Integrations

  • Mini-Apps

  • Ecommerce

  • My Content - My Mini-Apps

  • My Content - My Bot Templates

  • My Content - Email Templates

  • My Content - Media Library

  • Workspace Settings

  • Custom Menus

  • Whitelabel Settings

  • Bot - Flows

  • Bot - Analytics

  • Bot - Live Chat

  • Bot - Boards

  • Bot - Automation

  • Bot - Contents

  • Bot - Tools

  • Bot - Broadcasts

  • Bot - Settings

  • Bot - WebChat Widget

You can move the permission you don’t want to give to the right side.

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It’s very flexible for you to control personal access at the user’s level.

Video Tutorial

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