UChat Pricing Documentation
This document provides a detailed overview of UChat's plans, add-ons, features, and considerations to help you choose the best option for your needs.
Plans
UChat offers three tiers catering to different user requirements:
Free ($0/month)
Ideal for beginners.
This plan includes:
1 chatbot
Capacity for 200 users
Basic features
14-day free trial of PRO features
Business ($15/month)
Perfect for established businesses.
This plan includes:
1 chatbot with access to all OmniChannel Bot functionalities
Capacity for 1,000 Bot users
5 team member seats
Unlimited automations and conversations
Access to all PRO features
Partner ($199/month)
Geared towards marketing agencies and digital marketers.
This plan includes:
Full white labeling capabilities (your own domain and branding)
Custom pricing and 100% profit retention
Complete customization options
Priority support
Unlimited workspaces under your custom domain
Free main workspace: We will offer 1 main workspace for partners, you will have 5 bots, 10,000 bot users & 5 members in this workspace. Please note if you add extra bots, or members, extra charges will be applied.
To view the documentation section dedicated to the partner plan, access the following link:UChat Partner Program
Notes:
Bot Users are all the leads that have registered within any workspace on the UChat platform, regardless of whether they have interacted with a bot or not.
Prices listed exclude taxes.
Flexible Add-ons
Enhance your chosen plan's capabilities with these optional add-ons:
Additional Bot: Expand your chatbot network.
Business Plan: $10/month per additional bot.
Partner Plan: $5/month per additional bot.
Additional Member: Add more team members to manage your account.
Business Plan: $10/month per additional member.
Partner Plan: $5/month per additional member.
Additional Bot Users: Increase the number of users who can interact with your chatbots. Pricing varies based on user volume:
Up to 5,000 users: $5/month per 1,000 users.
Above 5,000 users: $20/month per 10,000 users.
Integrable Channels
UChat provides two methods for integrating communication channels:
Individual Bot per Channel: This approach offers greater control over customization for each platform. However, managing multiple bots can be more complex.
OmniChannel Bot: Integrate up to 8 channels into a single bot for streamlined management and unified conversation flow creation.
Available Channels for Omnichannel Bot:
Web Chat
Telegram
WhatsApp Cloud (PRO)
WeChat (PRO)
Google My Business (PRO)
Line (PRO)
Viber (PRO)
VK (PRO)
Available Channels for Individual Channel Bot:
Telegram
WhatsApp Cloud (PRO)
Slack (PRO)
WeChat (PRO)
WhatsApp (PRO)
SMS (PRO)
Voice (PRO)
Google (PRO)
Line (PRO)
Viber (PRO)
Vk (PRO)
Intercom (PRO)
JivoChat (PRO)
ChatWoot (PRO)
*PRO Channels: These channels require a Business or Partner plan for access.
Recommendations
Selecting between individual bots and the OmniChannel approach depends on your specific needs:
Individual Bots: Choose this if extensive customization for each channel is critical.
OmniChannel Bot: Opt for this if you prioritize simplicity, centralized management, and a unified experience.
Important Note for SMS and Voice Channels:
When integrating SMS or Voice channels into UChat, it is crucial to have an SMS or Voice service provider. The UChat platform offers integration with various reliable providers, such as:
Twilio:
Supports Voice, SMS, and WhatsApp flows.
SignalWire:
Supports Voice and SMS flows.
Telnyx:
Supports only SMS flows.
Message Media:
Supports only SMS flows.
Vudu Mobile:
Supports only SMS flows.
Note for Integrations:
All third-party integrations are enabled on all UChat PRO plans.
To view the available native integrations, access the following link: Integrations
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