In this section, we will talk about the “Meta Fields” related actions. UChat support below customer related actions:

• Create Meta Field

• Update Meta Field

• Get Meta Field Information

• Search Meta Fields

• Delete Meta Field

Now, let’s go over these actions one by one.

Create Metafield

This action is used to create a metafield for a resource such as customer, draft order, order , product etc.

Input

Response Payload

Update Metafield

This action is used to update the metafield

Input

Resource Payload

Get Metafield Info

This action is used to bring up information regarding a particular metafield using metafield and resource ids.

Input

Response Payload

Search Metafields

This action is used to search for metafields associated with a resource.

Input

Response Payload

Delete Metafields

This action is used to delete metafields using the metafield Id and resource Id

Input

Response Payload

Shopify Triggers

UChat now supports native webhook integration with Shopify. There is now no need to use inbound webhooks anymore as not only this native integration has any webhook limitations but also avoids other problems such a removal of webhooks from shopify store, unresponsive and empty payloads etc.

Re-Establishing Connection with Shopify

Re-establishing connection with shopify in an important step for this update to start working. Follow the steps below to establish the connection:

On Workspace dashboard, click on Integrations and then click on shopify. Afterwards click on Save button and your connection will be re-established.

Finding & Selecting the Shopify Triggers

Once inside your bot, follow the below steps to find and use the triggers.

Click on Automation from the left side of the scroll bar and then select Triggers from the top.

Click on “New Trigger” and scroll down till you see Shopify Webhook, select it.

Native Webhook Actions

UChat supports the following native actions as of now.

How To Use The Triggers

Follow the below visual guide for using the triggers

After adding the details and mapping the variable, attach the trigger to a subflow as:

We are now ready to use the triggers.