WhatsApp Channel

Connect WhatsApp with the providers

First of all, you will need to connect your number with the providers we support:

• Meta Cloud API(recommended, no monthly WABA fees)

• Com.bot

• 360Dialog

• Twilio

Checklist to set up your first WhatsApp chatbot:

• a Facebook account

• a Meta business manager(verified business will be preferred & highly recommended. If the business isn’t verified, there will be some limitations)

• a phone number which isn’t use any WhatsApp service

• a valid Credit card to the payment of meta conversation usage

Send WhatsApp Messages

The message types our platform support is here.

You can also learn how to create WhatsApp template message, and how to use the template message in UChat.

Products & Catalog - Sell Products & Services

If you want to sell products or service in WhatsApp, you can learn how to use WhatsApp product catalog message here

Launch click to WhatsApp Ads

If you are running ads to WhatsApp, you can learn more about “Click to WhatsApp ads” here, and also how to set up automation when the user engaged with your ads.

FAQ

For the most common errors in the WhatsApp channel, you can find the solution here.